Rating

5.0

feedback

54

Reviews

chart

#3,139

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    17%
  • Less than a month
    52%
  • Less than a year
    22%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support, ease of use, and effectiveness in increasing average order value and improving customer experience. Many users highlighted the quick response times and proactive nature of the support team, as well as the app's ability to seamlessly integrate with different themes and provide customizable features. Some users mentioned specific instances where the developers went above and beyond to tailor the app to their specific needs, showcasing a high level of dedication and customer-centric approach. However, there were a few users who mentioned that the app didn't meet their specific requirements, but still appreciated the effort and support provided by the team.

Highlights

Excellent customer support and quick response times
Ease of use and effectiveness in increasing average order value
Customizable features and seamless integration with different themes
Dedication to tailoring the app to specific user needs
Some users mentioned the app didn't meet their specific requirements but appreciated the support provided

Rating Breakdown

  • 5
    100% (54 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (54)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 21, 2025

We're loving the app so far! The support provided has been amazing and the team helped to set up the entire integration for us - it's been a great way to increase AOV and our customer experience.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 🙌 We’re thrilled to hear you’re loving the app and that the set up support made the process smooth. It’s wonderful to know CartyLabs is helping boost AOV while enhancing your customer experience — exactly what we aim for. We’re excited to keep supporting your growth! We are grateful for you choosing to be our customers.

5 / 5 Share

Aug. 18, 2025

Loving it so far! Easy to use & their support is extremely helpful & responsive.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing this feedback! 🙌 We’re glad to hear the CartyLabs upsell cart has been easy to use and is adding value to your store. Our team is committed to delivering the highest level of support and ensuring you always get the best experience. We truly appreciate having you as a valued customer and look forward to supporting your continued growth.

5 / 5 Share

April 25, 2025

I added free gifts for big orders, and this app does all the work automatically. Customers get excited, Wish I found it sooner!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

April 22, 2025

Incredible support so far. I had a question after their support time (6pm) and they emailed me after-hours to help me solve and followed up to ensure they would answer any follow up questions at 9am tomorrow. 5 stars!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! We really appreciate it. This motivates us to serve better. ❤️

5 / 5 Share

April 1, 2025

So far so good! Carty offer many different ways of increasing AOV and decreasing cart abandonment, i’ve implemented them to my store and have noticed an increase in conversion already, the perfect app :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

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