Fastway Couriers
Manage and fulfill your orders
Rating
1.0
feedback
2
chart
#4,616
Reviews Over Time
App Ranking
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Reviews Summary
Merchants have reported terrible experiences with the app, citing issues such as constant refreshing leading to loss of information, lack of syncing, and discrepancies between the feed and template. Additionally, the customer service provided by the salesperson named Lebohang Modisakeng has been described as shocking, with poor responsiveness to communication and failure to address concerns regarding high delivery rates. Customers have resorted to alternative delivery methods due to dissatisfaction. Despite multiple attempts to resolve the issue and request a refund, there has been a lack of follow-up and communication from the salesperson, causing frustration and inconvenience for the merchants.
Highlights
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All reviews
Dec. 15, 2025
Terrible, Keeps refreshing. lose all info, not syncing. feed differ from template
Nov. 3, 2025
Service is shocking, Salesperson Lebohang Modisakeng do not respond to communication or return calls. our customers are complaining that the delivery rates are too high and opt to use alternative delivery method i.e pudo or collection. I raised this with Lebo on numerous occasions to no avail and finally requested a refund (aprox20 days ago) via email but had no response. when I eventually managed to get hold of her a week ago via WhatsApp, she said that she has to escalate the request to her MD and give me feedback on the refund of R1150.00, we since had not response and no refund. Please can someone help
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