Fastway Couriers
Manage and fulfill your orders
Rating
1.0
feedback
2
chart
#4,796
Reviews Over Time
App Ranking
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Reviews Summary
Merchants have expressed frustration with the app's functionality, citing issues such as constant refreshing leading to loss of information, lack of syncing, and discrepancies in the feed compared to the template. Additionally, there are complaints about poor customer service, specifically mentioning a salesperson named Lebohang Modisakeng who is unresponsive to communication and calls. Customers have raised concerns about high delivery rates and have opted for alternative methods. Despite requesting a refund and following up multiple times, there has been no resolution or response from the salesperson or management, causing further dissatisfaction and frustration for the merchant.
Highlights
Review RSS Feed
All reviews
Dec. 15, 2025
Terrible, Keeps refreshing. lose all info, not syncing. feed differ from template
Nov. 3, 2025
Service is shocking, Salesperson Lebohang Modisakeng do not respond to communication or return calls. our customers are complaining that the delivery rates are too high and opt to use alternative delivery method i.e pudo or collection. I raised this with Lebo on numerous occasions to no avail and finally requested a refund (aprox20 days ago) via email but had no response. when I eventually managed to get hold of her a week ago via WhatsApp, she said that she has to escalate the request to her MD and give me feedback on the refund of R1150.00, we since had not response and no refund. Please can someone help
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