Fastway Couriers
The reviews for this Shopify App highlight several negative aspects. Users have reported issues with the app constantly refreshing and losing information, as well as difficulties with syncing and discrepancies in the feed compared to the template. Additionally, there are complaints about poor customer service, with the salesperson not responding to communication or returning calls. Customers have expressed dissatisfaction with high delivery rates and lack of responsiveness regarding refund requests.
Review RSS feed
Terrible, Keeps refreshing. lose all info, not syncing. feed differ from template
Service is shocking, Salesperson Lebohang Modisakeng do not respond to communication or return calls. our customers are complaining that the delivery rates are too high and opt to use alternative delivery method i.e pudo or collection. I raised this with Lebo on numerous occasions to no avail and finally requested a refund (aprox20 days ago) via email but had no response. when I eventually managed to get hold of her a week ago via WhatsApp, she said that she has to escalate the request to her MD and give me feedback on the refund of R1150.00, we since had not response and no refund. Please can someone help
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