Rating

2.0

feedback

7

Reviews

chart

#2,069

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    14%
  • Less than a month
    14%
  • Less than a year
    29%
  • More than a year
    29%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the one-click import feature and the ability to modify and publish imported products multiple times. The app's support team is also praised for their helpfulness in solving payment issues. However, on the negative side, users have reported issues with products not appearing in the import list, difficulties in contacting tech support, and problems with pricing calculations and order fulfillment. Some users have expressed frustration with the app's functionality and time-consuming processes.

Highlights

One-click import feature and product modification
Tech support responsiveness
Issues with product visibility in import list
Pricing calculation and order fulfillment challenges
User frustration with app functionality and time-consuming processes

Rating Breakdown

  • 5
    29% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    14% (1 ratings)
  • 2
    29% (2 ratings)
  • 1
    29% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

March 3, 2024

In aliexpress you have to click on each product inorder to import to list. that sucks. This tech support wont message you on issues. They cry about a whats app account. I will not install, I do not use that. Tech support sucks. Cannot order anything unless I manualy copy and paste customer Info. The pricing wont caculate shipping. I do not want to auto fullfill, and cant find where to remove that, nor do i get any help to do that. this app and service fucking sucks...

Using app

--

Total reviews

3

Average rating

3.0

Developer Reply

I apologize for the negative experience you had. Our customer manager requested you to add WhatsApp because we wanted to provide one-on-one assistance through that platform. The poor service experience on the app was due to we are focusing service upgrades, which are now mostly completed, and we are addressing the issues you mentioned regarding bulk publishing and automatic ordering. If you don't mind, we welcome you to give it a try at https://apps.shopify.com/freedropship-pro.

1 / 5 Share

Sept. 29, 2023

CRAP!! Don´t download. Products will not appear in import list. Imported many products but they are not in the import list. Find another app!!

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Can you add our whatsapp to provide the aliexpress linke you had imported please? Sorry for the inconvenience.

1 / 5 Share

Aug. 31, 2023

pice of sht it drags product value 10$ ending up over the value of FRK 800$ so the app drains tons of time its just waist of time!!!! only BUGS AND NOTHING ELSE WORTHING!!!!

Using app

3 months

Total reviews

2

Average rating

1.0

Developer Reply

Sorry for the inconvenience. Can you initiate a refund? We can quickly agree to a refund. Or can you send us your store? We can make the refund from our side. Recently, we are focusing on developing a new version that can solve most of the problems, so there may be some bugs that cannot be solved on the old version. We apologize again for the inconvenience caused to you, and we will try to fix them as soon.

2 / 5 Share

Sept. 17, 2021

i cant see product from aliexpress in importlist, one day it works, next day not, i have no blocking in google crome

Using app

Over 2 years

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for the feedback, we have fixed it already. Can you retry?

2 / 5 Share

May 6, 2021

issue with importing products not showing up in the import list tried to contact support on twitter,email,and chat 3 weeks ago no response and issue still not resolved

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Sorry for the inconvenience, because AliExpress update a lot recently which make our service unstable, now, the service is back already, can you give a retry?

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more