SilkRoad AE Dropshipping
AliExpress dropshipping App
Rating
1.0
feedback
1
chart
#6,461
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
100%
-
Less than a month
100%
-
Less than a year
200%
-
More than a year
200%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the ease of importing products with just one click and the ability to modify and publish imported products multiple times, which is a unique feature not found in other apps. However, negative themes include issues with products not appearing in the import list, lack of response from tech support, difficulties in manual order processing, and pricing calculation errors. Some users also expressed frustration with the app draining time and encountering bugs.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 3, 2024
In aliexpress you have to click on each product inorder to import to list. that sucks. This tech support wont message you on issues. They cry about a whats app account. I will not install, I do not use that. Tech support sucks. Cannot order anything unless I manualy copy and paste customer Info. The pricing wont caculate shipping. I do not want to auto fullfill, and cant find where to remove that, nor do i get any help to do that. this app and service fucking sucks...
I apologize for the negative experience you had. Our customer manager requested you to add WhatsApp because we wanted to provide one-on-one assistance through that platform. The poor service experience on the app was due to we are focusing service upgrades, which are now mostly completed, and we are addressing the issues you mentioned regarding bulk publishing and automatic ordering. If you don't mind, we welcome you to give it a try at https://apps.shopify.com/freedropship-pro.
Sept. 29, 2023
CRAP!! Don´t download. Products will not appear in import list. Imported many products but they are not in the import list. Find another app!!
Can you add our whatsapp to provide the aliexpress linke you had imported please? Sorry for the inconvenience.
Aug. 31, 2023
pice of sht it drags product value 10$ ending up over the value of FRK 800$ so the app drains tons of time its just waist of time!!!! only BUGS AND NOTHING ELSE WORTHING!!!!
Sorry for the inconvenience. Can you initiate a refund? We can quickly agree to a refund. Or can you send us your store? We can make the refund from our side. Recently, we are focusing on developing a new version that can solve most of the problems, so there may be some bugs that cannot be solved on the old version. We apologize again for the inconvenience caused to you, and we will try to fix them as soon.
Sept. 17, 2021
i cant see product from aliexpress in importlist, one day it works, next day not, i have no blocking in google crome
Thanks for the feedback, we have fixed it already. Can you retry?
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more