Beelovy review for FBTrack ‑ Facebook Pixel App

3 / 5

April 3, 2023

I use this app very well for many stores, but for this store, I installed the app but it could not send only Purchase event to Facebook (other events like view content, Checkouts Initiated, Add To Cart... sent normally), I know it because It shows result Checkouts Initiated, Add To Cart... in Facebook Ads Manager but always empty with column result for my campaign with Sale Objective . I sent email to support but not any reply. Please check my configuration and help! Thanks!

Store

Beelovy

Using app

8 days

Total reviews

1

Average rating

3.0

Developer Reply

Dear admin, Thank you for your feedback, and support. We are glad that the issue your store has faced has been resolved by our support team since 5 April. We also confirm that we have made updates to our app on our side so that no similar issue would happen in the future in a similar situation. Our sincere apologies for the inconvenience. If we can help in the future. please just reach out to us, and we will be more than happy to do so. We wish you a lot of sales, and success with your e-commerce ventures, and hope to have you as a customer for years to come :) All the best, Fbtrack Team

FBTrack ‑ Facebook Pixel App for Shopify
FBTrack ‑ Facebook Pixel App
4.8 star
308 reviews

Multi pixel for Facebook pixel / Meta pixel & Conversion...

Developer
Shopify App Store