Vyral review for FedEx by Shippo
March 20, 2024
seems we have also come acorss the issue everyone else is having shopify is enforcing us to install shippo by fedex and our live shipping rates have now all gone and our international customers are ordering products with super cheap shipping which is causing us to then have to try capture the difference. when we had integrated our fedex account previously outside of this shippo it worked fine but now this is being forced upon us we are going to have to look into a different partnership with another carrier
Hello, Thank you for your review. We are sorry you experienced difficulties with your live rates. We see a member of our support team responded to your message on March 24, 2024, with guidance on how to set up customer-facing shipping rates for your store. If you have any questions or need further support, please contact us at [email protected]. We'd be happy to assist! Thank you, Shippo Support