Contenders Clothing review for Eniture's Small Package Quotes

DO NOT USE THIS APP. We used it and because of an admitted software glitch (see email admitting to such below), we incurred close to $1,000 in charges from Fedex. When we asked the developer for help on the monetary damages, they were only willing to refund us $20 for the app subscription cost. Very shady company with unethical business practices. I would worry about any of their other apps whether its in the functionality of their app or how they handle customer service. BUYER BEWARE! From: Eniture Technology Sent: Thursday, December 10, 2020 12:52 PM To: Jon Snyder Subject: Re: support question - Shopify/ShipStation/Eniture Hi Jon, We identified an issue with our App, it is quoting for a one rate service even though there are products that do not qualify for that packaging. The App has been updated and is currently in QA, we expect it to be put on your store tomorrow. I will keep you posted. Sincerely,