Lachelle beauty review for FeedHub Google Shopping Feed

1 / 5

June 27, 2020

The most unhelpful customer service I have ever seen. I am just shocked that I am not able to get any sort of assistance from the support...

Using app

2 days

Total reviews

3

Average rating

1.0

Developer Reply

Dear Yemelianov, This is Vivian from Customer Support team. I think there might be a misunderstanding here. On 26 June, you reached out and informed me that you needed help with disapproved products. On the same day, I already informed you how to fix the errors and received your reply. However, when I asked for a screenshot of an error to investigate it further, you replied back when it was out of office hour (8 PM), then proceeded to uninstall our app shortly after. First, I am truly sorry for the delay in replying back to you. Besides, please know that we are always eager to help you fix all errors to get all products approved. I look forward to receiving the invitation to access your Google Merchant Center, as we value each and every user in this early stage 😊 Warmest regards, Vivian

FeedHub Google Shopping Feed for Shopify
FeedHub Google Shopping Feed
4.9 star
665 reviews

FeedHub-Easily Upload Google Shopping Feed, Facebook Feed

Developer
Shopify App Store