Lachelle beauty review for FeedHub Google Shopping Feed
June 27, 2020
The most unhelpful customer service I have ever seen. I am just shocked that I am not able to get any sort of assistance from the support...
Dear Yemelianov, This is Vivian from Customer Support team. I think there might be a misunderstanding here. On 26 June, you reached out and informed me that you needed help with disapproved products. On the same day, I already informed you how to fix the errors and received your reply. However, when I asked for a screenshot of an error to investigate it further, you replied back when it was out of office hour (8 PM), then proceeded to uninstall our app shortly after. First, I am truly sorry for the delay in replying back to you. Besides, please know that we are always eager to help you fix all errors to get all products approved. I look forward to receiving the invitation to access your Google Merchant Center, as we value each and every user in this early stage 😊 Warmest regards, Vivian
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