Spy Monkey Surveillance review for FeedHub Google Shopping Feed
Oct. 26, 2023
*Edited Review. I recommend this app as it does the job well and allows us to easily control the source of the feeds via collections. It also permits the option to select which image you want to display in the ads, good for google shopping ads that don't allow watermarks or graphics. And the support is fast and helpful. The app is not too difficult to use. We did have an issue with product images reverting to the wrong image. However its been fixed and we have been reassured that it will not happen again. Thanks guys.
Hi Spy Monkey Surveillance Store Admin, Here is Windy from the FeedHub Team Firstly, on behalf of my team, I truly apologize for any inconvenience you have when using our app. We would like to address your concerns and provide updates on the issues you've raised. Regarding the image issue, we sincerely apologize for any inconvenience this may have caused. We took immediate action and edited the images as per your request. We are pleased to inform you that a significant number of your products have been approved by Google. Also, our DEV team is tirelessly working to identify the root cause of the issue and ensure a complete resolution. We also understand your frustration with the chat disappearing during your conversations with us, and we genuinely apologize for this inconvenience. We have contacted the chat software provider to rectify this issue promptly. We would like to confirm that our app allows you to select the first variant for synchronization, which aligns with your requirements for running a campaign with only one item of each product. We contacted you via email many times, please check your email and get back to us so that we can continue to support you better. Your satisfaction is of utmost importance to us, and we are committed to resolving these issues to ensure a smoother experience with our app. If you have any more questions or require additional assistance, please do not hesitate to contact us. Thank you for your understanding. Best Regards! Windy FeedHub by OneCommerce
FeedHub Google Shopping Feed - Multi currency/language feeds