All reviews

Rating Breakdown

  • 5
    87% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (2 ratings)
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5 / 5 Share

Nov. 21, 2024

Working with Frank Grasso and the team from FeedOps was an outstanding experience. He guided me through integrating FeedOps with my Shopify store, and his professionalism and skill were evident every step of the way. Frank's expertise in eCommerce platforms like Google Merchants and Analytics is exceptional. He demonstrated a comprehensive understanding of the industry and took the time to ensure everything was set up correctly, explaining the process clearly and patiently. Having used several other feeds and feed optimisation services, I wouldn't consider any other option but FeedOps. The positive effect of using this App is almost immediate.

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 26, 2024

- Keinerlei FAQ´s oder Hilfen für Einsteiger (abgesehen von einer Terminbuchung). - Bearbeiten des Google Shopping Feeds nur über Export / Import nach Google Sheets möglich. Wie soll ich so eine korrekte Google Produktkategorie hinterlegen?? - Die "AI" Empfehlungen sind schlicht und ergreifend grobe Empfehlungen anhand ausgefüllter Felder. - Größter Minuspunkt. Das Tool hat ungefragt die Datenquelle aller vorhandener Shopping Einträge auf sich geändert. Nach Deinstallation des Tools und löschen der überzähligen Datenquelle bei Google Shopping waren alle Shopping Einträge weg!!!!

Using app

About 1 hour

Total reviews

10

Average rating

4.0

Developer Reply

English Version: Thank you for your honest and candid review—we take this seriously and agree that our help files need improvement. We do have an editing tool and a rules engine, but as you mentioned, the lack of proper documentation is an issue. The AI is essentially a guessing tool that fills in missing data based on what you’ve provided, and you’re right to point that out. I’m sorry to hear about your experience with the data source change. We’d like to investigate further, and if you can contact us, I’d be happy to help optimize your shopping feed free of charge. German Version: Vielen Dank für Ihre ehrliche und offene Bewertung—wir nehmen das ernst und stimmen zu, dass unsere Hilfedateien verbessert werden müssen. Es gibt ein Bearbeitungstool und eine Regel-Engine, aber wie Sie erwähnten, ist der Mangel an ordentlicher Dokumentation ein Problem. Die KI ist im Wesentlichen ein Schätzwerkzeug, das fehlende Daten basierend auf Ihren vorhandenen Informationen ausfüllt, und Sie haben recht, das zu bemerken. Es tut mir leid zu hören, dass Sie diese Erfahrung mit der Änderung der Datenquelle gemacht haben. Wir würden dem gerne weiter nachgehen, und wenn Sie uns kontaktieren, helfe ich Ihnen gerne kostenlos dabei, Ihren Shopping-Feed zu optimieren.

5 / 5 Share

July 25, 2024

I recently had the pleasure of working with Frank Grasso from FeedOps, and I couldn't be more satisfied with the service I received. Frank assisted me in setting up FeedOps with my Shopify website, and his expertise truly shone through. Frank is extremely knowledgeable in SEO and has a deep understanding of how to work with Google Merchant and other platforms in the eCommerce space. He patiently guided me through the process, explaining each step and setting me on the right path to improving my site's SEO. Thanks to Frank, I now have a much clearer understanding of what my website needs to succeed in the competitive online marketplace. His professionalism, expertise, and dedication to helping his clients are truly commendable. I highly recommend Frank Grasso- and FeedOps -to anyone looking to enhance their eCommerce presence.

Store

Jetcast

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear about your positive experience with FeedOps. We're glad we could guide you effectively and enhance your Shopify website. Your recommendation means a lot to us!

5 / 5 Share

May 26, 2024

We love FeedOps for optimising our Google Merchant Centre Feed. It's very easy to optimise product titles and types to drive cheaper cpcs, but also increase CRO. Our agency partner does all the feed optimisation for us - Contrarian Path. It's a fantastic tool, but the method is equally as important. We strongly recommend the tool for any eCom brand doing Google Shopping.

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Our agency recommended FeedOps as we were new to Google Shopping and Merchant Centre. We noticed considerable increased in traffic to our site just from the free listing. I strongly recommend this tool to new eCommerce businesses as it gets your ranking in the free listing section of Google Shopping. Great value for money!

Using app

About 6 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that FeedOps has helped increase your traffic and improve your Google Shopping rankings. Your recommendation means a lot to us!

5 / 5 Share

May 10, 2024

FeedOps is a simple and efficient way to optimise you shopping feeds. We've found this tool to drop cost per clicks significantly on Google, and dominated with impression share on the Google Shopping space. We strongly recommend FeedOps to any eCommerce brand advertising through shopping ads, and the merchant centre.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're thrilled to hear that FeedOps has been effective in optimizing your shopping feeds, reducing costs per click, and boosting your impression share on Google Shopping. We appreciate your strong recommendation to other eCommerce brands looking to enhance their advertising efforts.

5 / 5 Share

May 9, 2024

FeedOps has been a game-changer for our team's productivity! The intuitive design and robust features have streamlined our workflow like never before. But what truly sets FeedOps apart is the exceptional customer support. A special shoutout to Stephen, whose expertise and patience have not only resolved our queries swiftly but also enhanced our overall experience with personalized tips and tricks. His dedication to customer satisfaction is commendable and deserves recognition. If you're looking for an app that combines functionality with stellar support, FeedOps is the way to go!

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your experience with FeedOps! We're delighted to hear that our design and features have significantly enhanced your team's productivity. It’s great to know that Stephen provided exceptional support and helpful insights. We appreciate your shoutout and are here to assist you anytime!

5 / 5 Share

May 3, 2024

Absolutely a time-saving app when it comes to optimizing feeds compared to the native Merchant Center. Extraordinary support by the app developers. Highly recommended!

Store

Optimum

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! We're thrilled to hear our app is saving you time on feed optimization and that you've had a great experience with our support team. We appreciate your recommendation!

1 / 5 Share

April 2, 2024

Rules don't work/ apply . Google gave me Misrepresentation and now all the products disappeared from Google Merchant . 0 customer support ! For 2 days I'm trying to reach them with 0 response. Terrible app !

Using app

2 days

Total reviews

3

Average rating

1.0

Developer Reply

Thank you for your feedback. We understand your concerns about the Google Merchant Center misrepresentation issue. It’s essential to remember that Google's policies, which are out of our control, govern these issues. Despite this, we’re committed to helping you navigate these policies effectively. For more on Google's policies, please visit: https://tinyurl.com/mw32axat. We’re sorry for any inconvenience caused by our customer support. We’ve tried reaching out to you several times. Our records show two scheduled meetings where a FeedOps team member was present, but no one attended. These were on April 1 at 8:30 PM ACDT and April 2 at 7:45 PM ACDT. We’ve also replied to your email sent to our service inbox. Please check your email and spam folder for our messages. We’re eager to help. For immediate assistance, email us directly at [email protected]. Your satisfaction and business success are our top priorities.

5 / 5 Share

Feb. 29, 2024

WOW! I am absolutely obsessed with this app and their customer service team! I was having some issues with my Google Ad's and Microsoft Merchant Center connecting to my feed and I set up a call with Stephen Power. Stephen was personable, kind, and helpful throughout this entire call. Stephen advised me that they will set up my connections manually and get back to me in a few days. I am blown away by the amount of time Stephen took to speak with me - It was a 30 minute call and Stephen went above and beyond to assist me even to go just a little bit over our scheduled time to ensure everything else was working well. Regardless of the "free trial" - I will be making sure to work with this app and its business simply because of how amazing the customer service is. In addition - I figured out how to use this app on my own prior to my meeting with Stephen by watching the video that was provided. 5 stars*****

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our customer service and especially pleased that you were able to navigate our app successfully on your own. It's great to know that our resources, like the instructional video, proved to be helpful for you. We aim to empower our users with the tools and support they need to excel. Your story inspires us to continue enhancing our service. Should you need any further assistance, remember that we're just a message away. Thank you for choosing our app and for acknowledging the efforts of our team, especially Stephen!

5 / 5 Share

Feb. 29, 2024

I cannot speak highly enough about the FeedOps: Google Shopping Feed app! As an eCommerce entrepreneur, managing product feeds across multiple platforms can be a daunting task, but this app has truly been a game-changer for my business. I wholeheartedly recommend the FeedOps: Google Shopping Feed app to anyone looking to streamline their feed management process and optimize their online presence. Five stars without a doubt!

Store

Sunedhi

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that the FeedOps Google Shopping Feed app has made a significant difference in your eCommerce journey. If there's anything more we can do to assist you, please don't hesitate to reach out. Thanks again for choosing FeedOps!

5 / 5 Share

Feb. 21, 2024

extreme support by app staff, very helpful, they even called me on sharescreen to help me through app.. thank you

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled to hear you had such a positive experience! Your feedback energizes our team. Thanks for choosing us!

5 / 5 Share

Feb. 18, 2024

We highly recommend FeedOps for its invaluable assistance in optimizing our SEO and keywords for our products. The team at FeedOps is exceptional, and our account manager, Vanessa, has been incredibly helpful and responsive to all our questions and inquiries. We wholeheartedly endorse FeedOps for anyone seeking efficient and effective SEO solutions.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're thrilled Vanessa and the team could help boost your products. Your success is our top priority. Here for any future feed optimization needs!

5 / 5 Share

Feb. 15, 2024

Great support from Stephen for the intergration of the app to our Shopify store . The connection of google ads and merchant centre was a breeze + Great insight with the dashboard .

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad Stephen made the integration seamless and you're enjoying the dashboard insights. Here for any further support you need!

5 / 5 Share

Feb. 6, 2024

I have leveraged FeedOps for feed optimisation for Google Merchant Centres feeds and love it. I've seen tremendous drops in cpcs, and uplifts in revenue for my eCommerce clients. The tool is user friendly, and makes optimising product titles, product types, product categories and all product attributes very easy. I love the keyword planner fetcher functionality as this plays a big part when optimising Google Shopping. Strongly recommend it for Digital Media and eCom Specialists.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear about your success with FeedOps! It's great to know our tool has made a significant difference in optimizing Google Shopping for your eCommerce clients. Your recommendation means a lot to us. Looking forward to continuing to support your success.