Fena Wholesale B2B App
The reviews for this Shopify App are overwhelmingly positive, with users praising the supportive team, quick response times, and willingness to go above and beyond to meet their needs. Customers have reported a streamlined B2B offering, automated ordering, and a positive experience overall. However, there are a few mentions of complications during the onboarding process and installation, with one user unable to log in. Despite these issues, the majority of users highly recommend the app for its support, features, and reasonable pricing.
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The onboarding process though complicated was very much supported by the team through live video calls to show how to work with the system. Communications were never left longer than 24 hours and they always found a solution to any additional needs we had. We now have a stable B2B offering and our customers using the new portal are growing. This has streamlined our B2B business and taken a lot of work off our team as its automated the ordering, allowing our sales team to focus on bringing in new Clients. I Would Highly recommend the product and the team. The support after the onboarding is also very communicative and fast.
A really good experience, there's nothing the team won't do to overcome obstacles, with a really quick response time too. They also created several features for us that we really needed, so went above and beyond on our behalf. Highly recommend Fena, and my customers have all reported a good experience so far too.
Thank you so much, Anne! It's always a pleasure working with businesses like yours. Wishing you all the best from the Fena team!
Very supportive team, reasonable price. I can and will recommend. It was a game changer as a small business owner. Thank you.
Thank you very much, Edith! Always pleasure to work with businesses like yourselves. All the best from the Fena Team!
Never was able to log in
Hello - I am sorry you encountered some issue with the app. Our team tried to get in touch with you multiple times to help you out with onboarding and setting the app out. You have not replied to any of our messages. Is there anything we could do to rectify this review? Please email [email protected]
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