My Store review for FFOrder Dropshipping
Dec. 19, 2025
The service was absolutely terrible. Customer service was incredibly slow to respond. Before we started working together, they said the item was in stock, but afterwards they said it was out of stock and they couldn't ship it. Customer service couldn't resolve the issue and their responses were very slow, wasting a lot of my time. During the communication process, they couldn't offer any effective solutions. It was incredibly frustrating!
Store
My Store
Using app
6 minutes
Dear Friend: Hello. We sincerely apologize that this experience did not meet your expectations. We attempted to contact your business manager but were unable to find your associated WhatsApp number on the platform, thus preventing us from communicating with you promptly. We always prioritize customer satisfaction and are committed to resolving practical issues in e-commerce operations for every user. To resolve this matter for you as quickly as possible, could you please provide a valid contact method? We have initiated an internal investigation into your feedback and will follow up fully. Furthermore, we have applied for a corresponding compensation plan for you and look forward to the opportunity to communicate directly with you to properly resolve this issue. Thank you for your trust and patience. We look forward to your reply.
