File Manager ‑ Custom Folders
File Manager - Organize Your Shopify Store Files
Rating
3.0
feedback
2
chart
#14,053
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Reviews Summary
The app has received mixed reviews from users. Positive feedback includes its ease of use and suggestions for improvements such as adding the ability to select all files based on keywords and the option to replace and edit files. However, negative feedback highlights issues with file uploading, specifically the inability to upload images to created folders, leading to failed uploads regardless of image size or type. Users express frustration with the app's functionality and question why such basic file organization features are not readily available on Shopify.
Highlights
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All reviews
July 1, 2025
It doesn't work. You can create folders but then you can't upload any images to it. Every image upload fails, no matter how small the image, no matter what type. I don't understand how Shopify doesn't have this off the shelf to organise files.
Thank you for taking the time to leave your feedback, and we're genuinely sorry to hear about your experience. We’ve carefully reviewed the file upload functionality on our end and have confirmed that it’s working as intended. Just to clarify, images need to be uploaded first via the app, and once all uploads are complete, you’ll need to click "Add to Folder" to move them into your selected folder. That said, we understand that it can be frustrating when things don't work as expected, and we would genuinely love the opportunity to assist you directly. Please feel free to reach out to our support team for any type of guidance you might need.
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