File Manager & Image Optimizer
The reviews for this Shopify App are overwhelmingly positive, with users praising the helpful and responsive support team. Customers appreciate the ease of managing and optimizing store files and images, saving time and making organization more convenient. The app's core functions for file management and maintenance are highlighted as excellent, with users finding the interface clean and intuitive. Some users have mentioned specific features like the ability to downsize images and organize files in nested folders. However, there are a few areas for improvement noted, such as the narrow window for the folder list, the Alt Text optimizer needing enhancements, and concerns about image quality loss during compression.
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Wow great app highly recommend to e-commerce store owners this is a major game changer image optimization is very important in sales conversion all parts must line up on your store. They will over deliver which is excellent my rating A+++++++ Thank you for helping and saving my store.
Apps works well but there is no mention of any limitations (optimisations and uploads) that require a paid subscription/fee. The app is marketed as free. Update: I have contacted support and limits were increased to support a larger store which is much appreciated.
Thank you for the feedback, and sorry the limits weren’t clear upfront. There is no “Upgrade to Pro” anywhere in Fileora — we have never added one. No subscription, no paywall, no fee. The app is fully free. Two caps exist and we raise both free: Backup Storage (100 MB), which keeps originals so you can restore them, and AI alt text, which we pay for ourselves. We increase the limit for anyone who genuinely needs it and tells us — that’s exactly why the app shows a popup asking you to message us when a limit runs out: https://go.crisp.chat/chat/embed/?website_id=89e92656-d21a-4eee-82d4-e93d5c45c204 We’d appreciate you reconsidering your rating.
Asif in support was very helpful He increased the max number of folders and the max number of images for each. For free. Very quick and thorough!
Hi ShowerWallSystems.com, Thank you so much for the fantastic 5-star review! We're thrilled to hear that Asif was able to quickly set you up with higher folder and image limits. Making sure your store management runs smoothly without bottlenecks is what we're here for. Don't hesitate to reach out if you ever need anything else! Best regards, — The ShopiDevs Team
Very helpful support. Patient and clear communication
Hi MoVida, Thank you for taking the time to leave us a great review! Clear communication and patient support are top priorities for our team, so it's wonderful to hear that reflected in your experience. Reach out anytime if you need further assistance with your store's files or image optimization! Best regards, — The ShopiDevs Team
So far, so good. I'm at least finding an easier way to downsize my images without going in one at a time.
Hi Crow Canyon Home, Thanks for the nice rating! We're glad bulk compression is saving you time, and there's plenty more to explore. Reach out anytime if you need help. — The Fileora Team
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