Filey ‑ Files Backup & Export for Shopify

Filey ‑ Files Backup & Export

Export & import files, product media, blogs, pages, and menus
Developer
INSO.codes
Rating
4.8
Feedback
238
Reviews
Chart
#567
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive. Users consistently praise the app for being simple, fast, and effective at exporting or backing up Shopify store files, images, pages, and media in just a few clicks. Many reviewers highlight that it saves significant time compared with doing the work manually, and several mention that it handles large libraries well, sometimes downloading thousands of files quickly. The free plan is also frequently appreciated, with many users calling the app a useful or even essential Shopify add-on that provides functionality missing from Shopify itself. The main negatives are limited but recurring. A few users report missing files or incomplete exports, and some note that the app does not support certain file types or more advanced backup needs such as full store backups or selecting specific files. There are also isolated complaints about misleading expectations around pricing or free usage. Overall, though, the feedback suggests the app is reliable for straightforward file/image export tasks, with support also receiving strong praise.

Time spent using app
How long merchants keep the app installed.
Less than an hour 63%
Less than a day 12%
Less than a month 8%
Less than a year 13%
More than a year 3%
All reviews
5 / 5 Share
Nov. 10, 2026

Store Using app Total reviews Average rating
DR.MESO — 4 5.0
5 / 5 Share
Nov. 9, 2026

needed to backup all photos and does exactly that

Store Using app Total reviews Average rating
Hope Knows Vintage 3 months 1 5.0
4 / 5 Share
Nov. 5, 2026

In my case the app was acting glitchy. After the download of the files it didn’t provided me with the links to download my files and the app acted as if nothing happened. HOWEVER! I reached out to their customer support and within half an hour one of their crew did the export for me and provided me with all of the links to download my files. So the app I give three stars, but the customer support gets 6!

Store Using app Total reviews Average rating
Patrick Zion About 12 hours 1 4.0
5 / 5 Share
Nov. 3, 2026

Store Using app Total reviews Average rating
Lifeline 16911™ 12 months 1 5.0
5 / 5 Share
Nov. 1, 2026

Store Using app Total reviews Average rating
Necesitas Cafe Over 1 year 4 5.0

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