Rating

1.9

feedback

4

Reviews

chart

#2,134

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    25%

Reviews Summary

The reviews for the Flagship app are mixed, with both positive and negative feedback. On the positive side, customers appreciate the competitive prices, excellent customer service, and personal touch provided by the staff. The company is praised for going the extra mile to assist customers with courier shipments and for offering top-notch service with real human support. However, on the negative side, some users struggled to integrate the app with Shopify and found the lack of documentation frustrating, leading to a hassle and ultimately uninstalling the app.

Highlights

Competitive prices and excellent customer service
Integration issues with Shopify
Lack of documentation and support

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 18, 2024

I could not get the app to integrate with Shopify. When I called for support, I was told to read the documentation on the website, of which there is almost none. It's not worth the hassle. Uninstalling.

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 19, 2018

The staff at Flagship are great - very personable service and they go the extra mile to help their customers if something goes awry with a courier shipment. We definitely recommend Flagship!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2017

Prices are competitive and customer service is great. I recommend FlagShip, let it be a small, medium or big company, they will help you out.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2016

Flagship is an amazing company to deal with!! Their service is top notch. If something goes wrong, you call or email and a REAL person helps you right away! No phone trees or automated messages. And excellent shipping rates too.

Using app

About 1 year

Total reviews

4

Average rating

5.0

All reviews

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