Rating

1.5

feedback

2

Reviews

chart

#2,785

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    50%

Reviews Summary

The reviews for the Flagship app are mixed, with both positive and negative feedback. Some users praise the excellent customer service provided by the staff, mentioning that they go above and beyond to assist with any issues, especially related to courier shipments. Customers also appreciate the competitive prices and the personalized service offered by Flagship. However, there are complaints about the app's integration with Shopify, with one user mentioning the lack of documentation and unhelpful support when trying to set up the app. Despite the positive aspects, the negative experience with integration seems to be a significant drawback for some users, leading to frustration and ultimately uninstalling the app.

Highlights

Excellent customer service and personalized assistance
Competitive prices and shipping rates
Integration issues with Shopify and lack of documentation

Rating Breakdown

  • 5
    150% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 18, 2024

I could not get the app to integrate with Shopify. When I called for support, I was told to read the documentation on the website, of which there is almost none. It's not worth the hassle. Uninstalling.

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 19, 2018

The staff at Flagship are great - very personable service and they go the extra mile to help their customers if something goes awry with a courier shipment. We definitely recommend Flagship!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2017

Prices are competitive and customer service is great. I recommend FlagShip, let it be a small, medium or big company, they will help you out.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2016

Flagship is an amazing company to deal with!! Their service is top notch. If something goes wrong, you call or email and a REAL person helps you right away! No phone trees or automated messages. And excellent shipping rates too.

Using app

About 1 year

Total reviews

4

Average rating

5.0

All reviews

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