Rating

3.8

feedback

34

Reviews

chart

#6,468

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    26%
  • Less than a day
    12%
  • Less than a month
    32%
  • Less than a year
    24%
  • More than a year
    6%

Reviews Summary

The reviews for the FlashSearch app are quite mixed, with both positive and negative feedback. On the positive side, users appreciate the app's functionality, customization options, and the excellent customer service provided by the support team, particularly mentioning Andrew's helpfulness. The app is praised for its search and filter capabilities, ease of use, and the ability to enhance the overall user experience on Shopify stores. Users also highlight the continuous updates and improvements made by the development team, making the app versatile and adaptable to different business needs. However, on the negative side, some users express frustration with the app's performance issues, lack of responsiveness from customer support, and difficulties in resolving technical issues in a timely manner. There are complaints about the app not working as expected from the beginning, delays in customer support responses, and challenges in making changes or updates to the app without significant time investment. Overall, while the app offers valuable features and support, there are areas that need improvement to ensure a seamless user experience for all customers.

Highlights

Mixed feedback with positive and negative aspects highlighted
App functionality and customization options praised
Excellent customer service and support team mentioned, particularly Andrew's helpfulness
Continuous updates and improvements appreciated for enhancing user experience
Performance issues, lack of responsiveness from customer support, and challenges in resolving technical issues highlighted

Rating Breakdown

  • 5
    91% (31 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (3 ratings)

Reviews with Text

  • 100% (34)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 10, 2025

Very disappointed ... No access to a direct online service. The app hasn’t worked from the very start.

Store

Djolie

Using app

12 minutes

Total reviews

41

Average rating

1.4

5 / 5 Share

Sept. 18, 2025

Works very good for our store.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

1 / 5 Share

March 13, 2025

I could say that the app is pretty ok for the price but i am sure that you will run into some issues as we did soo it really needs some updates ! Keep in mind that the BIG downscale is the CUSTOMER SUPPORT ! I can show pictures of everything , they take like 2-4 weeks to even answer us on a issue ... even do we message them on 'live chat' and email multiple times a week , we are still getting no responses ! I advise everyone to take into consideration ower experience ... the sad part is that we already edited upwords of 2000+ individual items for their overlay and categories soo we cant even change them without spending a crazy time to redo everything with another app !

Using app

7 months

Total reviews

3

Average rating

3.7

5 / 5 Share

July 1, 2024

Andrew customised our app. Nice and easy. Great App, Great Service

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We're thrilled to hear Andrew was able to customise the app to your needs and make the process nice and easy. We truly appreciate your kind words about our app and service—it means a lot to our team!

5 / 5 Share

April 30, 2024

We've been using the FlashSearch app for a while now, recommended by the EComposer team, and it's been an amazing addition to our Shopify stores. The filter functionalities are not only easy to set up but also highly versatile, offering options to use tags, collections, and more for fine-tuned filtering. You can easily include or exclude options, making the filters adaptable to any need. What really sets FlashSearch apart is its capability to export layouts, which has been invaluable as we manage multiple stores. This feature is a lifesaver when changing themes or setting up new stores, ensuring a seamless transition every time. A special shout-out to Andrew from support, who has been incredibly helpful. He consistently goes above and beyond to ensure we have the best options available and swiftly addresses any questions or issues we encounter. His dedication greatly enhances our experience. For anyone looking for a robust filtering tool with reliable and responsive support, FlashSearch is a top recommendation. Thank you, Andrew, and the FlashSearch team, for your exceptional service!

Using app

2 days

Total reviews

15

Average rating

5.0

All reviews

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