Rating

4.2

feedback

34

Reviews

chart

#11,625

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    24%
  • Less than a day
    12%
  • Less than a month
    38%
  • Less than a year
    24%
  • More than a year
    3%

Reviews Summary

The reviews for the FlashSearch app on Shopify are mixed, with both positive and negative feedback. Positive aspects highlighted by users include the app's robust filtering functionalities, ease of customization, and responsive customer support. Users appreciate the ability to fine-tune filters using tags and collections, export layouts for seamless transitions between stores, and receive prompt assistance from the support team, particularly mentioning Andrew's helpfulness. On the other hand, negative feedback revolves around issues with the app's performance, including delays in customer support responses and problems with functionality. Some users have faced challenges with the app not offering significantly different features compared to free options available on the market.

Highlights

Robust filtering functionalities and ease of customization
Responsive customer support
Challenges with app performance and functionality

Rating Breakdown

  • 5
    94% (32 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (2 ratings)

Reviews with Text

  • 100% (34)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 13, 2025

I could say that the app is pretty ok for the price but i am sure that you will run into some issues as we did soo it really needs some updates ! Keep in mind that the BIG downscale is the CUSTOMER SUPPORT ! I can show pictures of everything , they take like 2-4 weeks to even answer us on a issue ... even do we message them on 'live chat' and email multiple times a week , we are still getting no responses ! I advise everyone to take into consideration ower experience ... the sad part is that we already edited upwords of 2000+ individual items for their overlay and categories soo we cant even change them without spending a crazy time to redo everything with another app !

Using app

7 months

Total reviews

3

Average rating

3.7

5 / 5 Share

July 1, 2024

Andrew customised our app. Nice and easy. Great App, Great Service

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

We've been using the FlashSearch app for a while now, recommended by the EComposer team, and it's been an amazing addition to our Shopify stores. The filter functionalities are not only easy to set up but also highly versatile, offering options to use tags, collections, and more for fine-tuned filtering. You can easily include or exclude options, making the filters adaptable to any need. What really sets FlashSearch apart is its capability to export layouts, which has been invaluable as we manage multiple stores. This feature is a lifesaver when changing themes or setting up new stores, ensuring a seamless transition every time. A special shout-out to Andrew from support, who has been incredibly helpful. He consistently goes above and beyond to ensure we have the best options available and swiftly addresses any questions or issues we encounter. His dedication greatly enhances our experience. For anyone looking for a robust filtering tool with reliable and responsive support, FlashSearch is a top recommendation. Thank you, Andrew, and the FlashSearch team, for your exceptional service!

Using app

2 days

Total reviews

15

Average rating

5.0

1 / 5 Share

Nov. 24, 2023

I have exhausted all options with this app, it's just problem after problem and honestly not worth the agg considering it doesn't do anything significantly different enough to free options

Using app

About 2 months

Total reviews

4

Average rating

3.0

5 / 5 Share

Aug. 10, 2023

Great app but even better customer service! Quick response and top customer service. Worth every penny!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

All reviews

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