Rating

4.4

feedback

60

Reviews

chart

#10,982

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    22%
  • Less than a day
    15%
  • Less than a month
    40%
  • Less than a year
    18%
  • More than a year
    3%

Reviews Summary

The FlashSearch app has received mixed reviews from users. While some appreciate its features and customization options, others have faced issues with customer support and functionality. Positive aspects highlighted include the ease of use, customization capabilities, and the helpfulness of the support team, particularly Andrew. Users have found the app to be effective in improving search and filter functionalities on their Shopify stores. However, negative feedback revolves around slow response times from customer support, technical issues, and the need for updates to enhance the app's performance. Overall, the app seems to offer valuable features but may require improvements in customer service and functionality to meet all user expectations.

Highlights

Mixed reviews highlighting both positive and negative aspects of the app
Appreciation for customization options and ease of use
Issues with customer support and response times
Effectiveness in improving search and filter functionalities
Need for updates to enhance app performance

Rating Breakdown

  • 5
    95% (57 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 13, 2025

I could say that the app is pretty ok for the price but i am sure that you will run into some issues as we did soo it really needs some updates ! Keep in mind that the BIG downscale is the CUSTOMER SUPPORT ! I can show pictures of everything , they take like 2-4 weeks to even answer us on a issue ... even do we message them on 'live chat' and email multiple times a week , we are still getting no responses ! I advise everyone to take into consideration ower experience ... the sad part is that we already edited upwords of 2000+ individual items for their overlay and categories soo we cant even change them without spending a crazy time to redo everything with another app !

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

July 1, 2024

Andrew customised our app. Nice and easy. Great App, Great Service

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

We've been using the FlashSearch app for a while now, recommended by the EComposer team, and it's been an amazing addition to our Shopify stores. The filter functionalities are not only easy to set up but also highly versatile, offering options to use tags, collections, and more for fine-tuned filtering. You can easily include or exclude options, making the filters adaptable to any need. What really sets FlashSearch apart is its capability to export layouts, which has been invaluable as we manage multiple stores. This feature is a lifesaver when changing themes or setting up new stores, ensuring a seamless transition every time. A special shout-out to Andrew from support, who has been incredibly helpful. He consistently goes above and beyond to ensure we have the best options available and swiftly addresses any questions or issues we encounter. His dedication greatly enhances our experience. For anyone looking for a robust filtering tool with reliable and responsive support, FlashSearch is a top recommendation. Thank you, Andrew, and the FlashSearch team, for your exceptional service!

Using app

2 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

so far the app is doing what we need it to do and tech support has been great.

Using app

3 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Nov. 24, 2023

I have exhausted all options with this app, it's just problem after problem and honestly not worth the agg considering it doesn't do anything significantly different enough to free options

Using app

About 2 months

Total reviews

4

Average rating

3.0

All reviews

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