FlashSearch‑AI Search & Filter
The reviews for the FlashSearch app on Shopify are a mix of positive and negative feedback. Positive aspects highlighted by users include the app's effectiveness in improving search and filtering functionalities, its customization options, and the exceptional customer service provided by the support team, particularly mentioning Andrew and Andy. Users appreciate the quick responses, helpful guidance, and the ability to customize the app to match their store themes. On the other hand, negative reviews mention issues with customer support, such as delayed responses and lack of assistance, leading to frustration and dissatisfaction. Some users also faced technical issues with the app not working as expected.
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Works very good for our store.
I could say that the app is pretty ok for the price but i am sure that you will run into some issues as we did soo it really needs some updates ! Keep in mind that the BIG downscale is the CUSTOMER SUPPORT ! I can show pictures of everything , they take like 2-4 weeks to even answer us on a issue ... even do we message them on 'live chat' and email multiple times a week , we are still getting no responses ! I advise everyone to take into consideration ower experience ... the sad part is that we already edited upwords of 2000+ individual items for their overlay and categories soo we cant even change them without spending a crazy time to redo everything with another app !
Andrew customised our app. Nice and easy. Great App, Great Service
Thank you so much for your 5-star review! We're thrilled to hear Andrew was able to customise the app to your needs and make the process nice and easy. We truly appreciate your kind words about our app and service—it means a lot to our team!
We've been using the FlashSearch app for a while now, recommended by the EComposer team, and it's been an amazing addition to our Shopify stores. The filter functionalities are not only easy to set up but also highly versatile, offering options to use tags, collections, and more for fine-tuned filtering. You can easily include or exclude options, making the filters adaptable to any need. What really sets FlashSearch apart is its capability to export layouts, which has been invaluable as we manage multiple stores. This feature is a lifesaver when changing themes or setting up new stores, ensuring a seamless transition every time. A special shout-out to Andrew from support, who has been incredibly helpful. He consistently goes above and beyond to ensure we have the best options available and swiftly addresses any questions or issues we encounter. His dedication greatly enhances our experience. For anyone looking for a robust filtering tool with reliable and responsive support, FlashSearch is a top recommendation. Thank you, Andrew, and the FlashSearch team, for your exceptional service!
so far the app is doing what we need it to do and tech support has been great.
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