FlashBox for Shopify

FlashBox

Same-Day Delivery Solution Across GTA, Vancouver, Calgary

Developer
View on App Store

Rating

4.2

feedback

4

Reviews

chart

#10,379

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    25%

Reviews Summary

Flashbox has received mixed reviews from users. Positive aspects include reliable same-day delivery service, friendly and professional drivers, and cost-effective pricing compared to shipping. Users appreciate the convenience and efficiency of the service, especially for small businesses. However, negative feedback highlights issues such as lost or misplaced orders, late deliveries, poor communication, and customer service problems. Some users have experienced significant disruptions to their business operations and customer relationships due to these issues.

Highlights

Reliable same-day delivery service
Cost-effective pricing
Professional and friendly drivers
Communication and customer service issues
Disruptions to business operations

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 30, 2024

Just used this to RECEIVE an item from a merchant, and it absolutely delivered on its next day promise. Going to be using them for my local deliveries.

Using app

--

Total reviews

5

Average rating

4.2

1 / 5 Share

Feb. 1, 2023

If you are a small business, DO NOT USE FLASHBOX! THEY WILL RUIN YOUR CUSTOMER SERVICE! Flashbox has messed up about 5 orders of mine and I just started with them in middle of January. They lose and misplace your orders, have orders sent late or cancel them altogether and do not communicate with you. I have some of my best costumers angry about not receiving their orders the same day like they paid for. When I call to look into the issue, they look up the order, say they are going to call back and NEVER CALL BACK! I have had 3 costumers have an order arrive a week later! How does this happen as a same day delIvery business! I even had one costumer support employee blame my costumer, saying they changed the date they wanted the delivery, when all my costumers are same day delivery costumers so I knew that wasn't true as I built a great relationship with this costumer in particular. They're destroying the great costumer service my business is known for single-handly and I can't afford that as a small business owner. Save yourself the trouble, DO NOT USE FLASHBOX!

Using app

11 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 3, 2023

We have been using Flashbox for over a year and would recommend them to anyone looking for reliable same-day delivery in the GTA. With Flashbox we have been able to grow our business in ways that just were not possible through shipping. The fact that they cost less than shipping and cover a wide area not just Toronto made them perfect for us. The drivers are nice and professional and customer feedback has been positive. Flashbox has been a game changer for us and we are excited to see them grow.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Flashbox is a life saver for a small business owner like me. There is absolute nothing I can complain about when they offer pick up service for 8$/parcel for SAME DAY delivery ! Their support is amazing, their couriers are friendly and helpful. There are times when I'm away and had to hide packages from plain sight. Their drivers were willing to go the extra miles to find them and safely delivery them for me on the same day ! Cannot recommend it enough ! Would love to see them grow and delivery to more areas adjacent to the GTA - Toronto

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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