FlavorCloud – Global Shipping
FlavorCloud – International shipping made easy
Rating
4.8
feedback
59
chart
#1,801
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
20%
-
Less than a year
71%
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More than a year
20%
Reviews Summary
FlavorCloud, as an international shipping app, has received overwhelmingly positive reviews from ecommerce merchants. The app is praised for its ability to accurately calculate duties and taxes for customers worldwide, making international shipping hassle-free. Customers have highlighted the exceptional customer support provided by representatives like Keali and Kelley, who are described as helpful, patient, and knowledgeable. The app is commended for its ease of use, cost-cutting benefits, and seamless integration with Shopify. However, there are a few negative reviews mentioning issues with lost parcels, lack of support, and concerns about pricing transparency.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 23, 2025
We’ve had a great experience with FlavorCloud. It has made international shipping so much easier. Customer service tickets have gone down, pricing is clearer for our customers, and the support team is very responsive. Our account rep Ryan is especially fantastic. He’s a true partner, always bringing smart ideas and strategies to help boost conversions. He’s proactive, helpful, and always focused on driving results. We're very happy we made the switch.
April 22, 2025
FlavorCloud as an international shipping app is perfect for our e-commerce needs, accurately including duties and taxes for customers worldwide. What impressed me most was the phenomenal customer support - Keali was incredibly helpful, patient, and knowledgeable throughout our entire setup process. Her exceptional service paired with this powerful tool has made international shipping hassle-free for our business. Highly recommended!
March 17, 2025
FlavorCloud has made a huge difference in the shipping experience for our international customers. On top of that, Keali and team provide the best customer support... they are hands on, professional and eager to help with any issues or questions. They are truly a dream to partner with. Highly recommend.
Aug. 14, 2024
FlavorCloud has been a game-changer! With FlavorCloud's care, we feel even more confident in the service we provide to our own customers. We can't say enough good things! Keali, our rep, has gone above and beyond and is the epitome of excellent customer service! Great service all around!
Aug. 7, 2024
The application is great, it offers everything you are looking for for the calculation of International Shipping with Duti and Taxes included for our web customers. The best thing without a doubt about the application, is the customer service, my experience with the account setup and training and clarification of doubts has been FANTASTIC, Keali Collier has been a delight and very helpful. 100% recommended for your business!
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