FlavorCloud – Global Shipping for Shopify

FlavorCloud – Global Shipping

FlavorCloud – International shipping made easy

Rating

4.7

feedback

67

Reviews

chart

#1,716

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    18%
  • Less than a year
    60%
  • More than a year
    18%

Reviews Summary

FlavorCloud, as an international shipping app, has received overwhelmingly positive reviews from ecommerce merchants. The app is praised for its ability to accurately calculate duties and taxes for customers worldwide, making international shipping hassle-free. Customers have highlighted the exceptional customer support provided by representatives like Keali and Kelley, who are described as helpful, patient, and knowledgeable. The app is commended for its ease of use, cost-cutting benefits, and seamless integration with Shopify. However, there are a few negative reviews mentioning issues with lost parcels, lack of support, and concerns about pricing transparency.

Highlights

Exceptional customer support and knowledgeable representatives like Keali and Kelley
Accurate calculation of duties and taxes for international shipping
Ease of use and seamless integration with Shopify
Cost-cutting benefits and competitive shipping rates
Concerns about lost parcels, lack of support, and pricing transparency

Rating Breakdown

  • 5
    87% (58 ratings)
  • 4
    3% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 22, 2025

FlavorCloud as an international shipping app is perfect for our e-commerce needs, accurately including duties and taxes for customers worldwide. What impressed me most was the phenomenal customer support - Keali was incredibly helpful, patient, and knowledgeable throughout our entire setup process. Her exceptional service paired with this powerful tool has made international shipping hassle-free for our business. Highly recommended!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2025

FlavorCloud has made a huge difference in the shipping experience for our international customers. On top of that, Keali and team provide the best customer support... they are hands on, professional and eager to help with any issues or questions. They are truly a dream to partner with. Highly recommend.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

FlavorCloud has been a game-changer! With FlavorCloud's care, we feel even more confident in the service we provide to our own customers. We can't say enough good things! Keali, our rep, has gone above and beyond and is the epitome of excellent customer service! Great service all around!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

The application is great, it offers everything you are looking for for the calculation of International Shipping with Duti and Taxes included for our web customers. The best thing without a doubt about the application, is the customer service, my experience with the account setup and training and clarification of doubts has been FANTASTIC, Keali Collier has been a delight and very helpful. 100% recommended for your business!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

Really easy onboarding and Kelley Kim has been incredibly helpful and lovely. So stoked to have this added for our customers. Thank you!

Using app

9 days

Total reviews

5

Average rating

5.0

All reviews

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