FlavorCloud – Global Shipping
FlavorCloud – International shipping made easy
Rating
4.7
feedback
66
chart
#1,991
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
3%
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Less than a month
18%
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Less than a year
61%
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More than a year
17%
Reviews Summary
FlavorCloud has received overwhelmingly positive reviews from ecommerce merchants who have installed the app on their online stores. The app is praised for its seamless international shipping capabilities, including calculating shipping costs, duties, and taxes upfront. Customers appreciate the excellent customer service provided by representatives like Keali, Kelley Kim, and Mollie, who have been described as helpful, responsive, and knowledgeable. The app has been a game-changer for many businesses, allowing them to expand globally and provide a smoother buying experience for international customers. However, there are a few negative reviews highlighting issues with customer support responsiveness, pricing transparency, and specific challenges faced by Canadian users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 17, 2025
FlavorCloud has made a huge difference in the shipping experience for our international customers. On top of that, Keali and team provide the best customer support... they are hands on, professional and eager to help with any issues or questions. They are truly a dream to partner with. Highly recommend.
Aug. 14, 2024
FlavorCloud has been a game-changer! With FlavorCloud's care, we feel even more confident in the service we provide to our own customers. We can't say enough good things! Keali, our rep, has gone above and beyond and is the epitome of excellent customer service! Great service all around!
Aug. 7, 2024
The application is great, it offers everything you are looking for for the calculation of International Shipping with Duti and Taxes included for our web customers. The best thing without a doubt about the application, is the customer service, my experience with the account setup and training and clarification of doubts has been FANTASTIC, Keali Collier has been a delight and very helpful. 100% recommended for your business!
June 12, 2024
Really easy onboarding and Kelley Kim has been incredibly helpful and lovely. So stoked to have this added for our customers. Thank you!
May 13, 2024
FlavorCloud and our rep, Keali Collier have been absolute LIFE SAVERS! As a small but rapidly growing business with customers world-wide desiring our products, we went from wasting hours and hours trying to get International orders to our customers, to a seamless buying experience. We were on the verge of no longer offering international shipping when we decided to give FlavorCloud a try. Keali has been our international "shipping angel" since day one when she called me back after I left a message at FlavorCloud headquarters. I highly recommend FlavorCloud if you too are pulling your hair out trying to serve your international customers! :D
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