FlavorCloud – Global Shipping
FlavorCloud – International shipping made easy
Rating
4.9
feedback
69
chart
#1,387
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
1%
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Less than a month
19%
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Less than a year
70%
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More than a year
9%
Reviews Summary
The reviews for the FlavorCloud app on Shopify are overwhelmingly positive, with users praising the exceptional customer service provided by representatives like Ryan, Keali, and Jenn. Customers highlight the ease of onboarding, the knowledgeable and patient support team, and the effectiveness of the app in streamlining international shipping processes. Users appreciate the quick responses to queries, proactive assistance, and the ability to customize shipments according to their specific needs. However, there are a few negative reviews mentioning issues with lost parcels, lack of support for Canadian shops, and concerns about hidden fees.
Highlights
Review RSS Feed
All reviews
Nov. 17, 2025
Even during the learning process and beyond, Ryan Derakhshan is THE best at helping with any situation and is always very pleasant and patient Tracy EqualEats
Oct. 22, 2025
Fantastic Experience with Keali Collier from FlavorCloud. I had a great meeting with Keali from the FlavorCloud team, she was incredibly knowledgeable, professional, and patient in walking me through every detail of how FlavorCloud works. She took the time to explain the process clearly, answered all my questions, and helped me understand how FlavorCloud can be the right partner for my business.
Sept. 5, 2025
Jenn at FlavorCloud has provided the most exceptional service I've experienced in years. The onboarding process is phenomenal and she is very proactive in following up on back end set up.
July 17, 2025
Seriously good service! And I am talking both the actual shipping solutions, and the customer service, attention to detail, care and support from the Flavorcloud team. Since we onboarded almost a year ago, I've been able to direct every single question to a single person, Ryan. They don't hand you off to some overseas support-line with two days response time or ask you to talk to a chatbot. Ryan genuinely answers any questions or concern we might have usually within minutes. A few hours, max. Not days or weeks. And they take our very specific questions and problems we run into seriously. This says a lot about the actual company, that they let customer support issues reach all the way to the top, and the developers. Just today I found some functionality we would find useful in our company, I let Ryan know, he spoke to the CEO, and the development is now in the pipeline. We would not trust anyone other than the Flavorcloud team with us-based international shipping.
July 7, 2025
Flavorcloud has been a game changer for how we handle our international shipments. Onboarding with Keali was a breeze and she has been nothing short of amazing in helping us with any queries we've had. Very excited to see how FC evolves and grows our business.
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