FlavorCloud – Global Shipping for Shopify

FlavorCloud – Global Shipping

FlavorCloud – International shipping made easy

Rating

4.7

feedback

65

Reviews

chart

#1,988

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    12%
  • Less than a year
    46%
  • More than a year
    38%

Reviews Summary

FlavorCloud has received overwhelmingly positive reviews from ecommerce merchants who have installed the app on their online stores. The app is praised for its seamless international shipping capabilities, including calculating shipping costs, duties, and taxes upfront. Customers appreciate the ease of communication and the responsive customer service provided by FlavorCloud representatives. The app has been described as a game-changer, with users expressing confidence in the service provided to their own customers. Additionally, the app's ability to streamline the shipping process and provide cost-effective solutions has been highlighted as a significant benefit.

Highlights

Seamless international shipping capabilities and upfront calculation of costs
Responsive and helpful customer service
Cost-effective solutions and streamlined shipping process
Positive impact on customer service and satisfaction
Ease of communication and user-friendly interface

Rating Breakdown

  • 5
    86% (56 ratings)
  • 4
    3% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    8% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 14, 2024

FlavorCloud has been a game-changer! With FlavorCloud's care, we feel even more confident in the service we provide to our own customers. We can't say enough good things! Keali, our rep, has gone above and beyond and is the epitome of excellent customer service! Great service all around!

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

The application is great, it offers everything you are looking for for the calculation of International Shipping with Duti and Taxes included for our web customers. The best thing without a doubt about the application, is the customer service, my experience with the account setup and training and clarification of doubts has been FANTASTIC, Keali Collier has been a delight and very helpful. 100% recommended for your business!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

Really easy onboarding and Kelley Kim has been incredibly helpful and lovely. So stoked to have this added for our customers. Thank you!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2024

FlavorCloud and our rep, Keali Collier have been absolute LIFE SAVERS! As a small but rapidly growing business with customers world-wide desiring our products, we went from wasting hours and hours trying to get International orders to our customers, to a seamless buying experience. We were on the verge of no longer offering international shipping when we decided to give FlavorCloud a try. Keali has been our international "shipping angel" since day one when she called me back after I left a message at FlavorCloud headquarters. I highly recommend FlavorCloud if you too are pulling your hair out trying to serve your international customers! :D

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 11, 2024

Amazing app and stellar customer service. Never experienced any hiccups. When there are courier related issues, tracking questions, lost scenarios, etc., their customer service is always very speedy and responsive. 5 stars!

Using app

Over 3 years

Total reviews

6

Average rating

4.2

Developer Reply

Thank you so much for the thoughtful feedback! We are honored to be your partner in growth.

All reviews

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