Rating
3.5
feedback
2
chart
#6,571
Reviews Over Time
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Time spent using app
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Less than an hour
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Reviews Summary
Flexport is a Shopify App that has received mixed reviews from ecommerce merchants. On the positive side, users find it easy to use and appreciate its technological features, which provide a seamless experience. However, there are several areas where the app needs improvement. Users express the need for more functionality, such as the ability to involve their team, send special requirements, and have more payment options. Despite these shortcomings, users have praised the customer support team, particularly Ashley, for being extremely helpful and attentive. Overall, Flexport is seen as a promising app with room for growth and enhancement.
Highlights
Rating Breakdown
All reviews
March 2, 2023
This review will help you. Flexport is easy to use, very technological and has a seamless experience. The app needs to improve a lot I need to be able to involve my team, send special requirements, more payment options and a lot more. If you need to get in contact with Flexport, the only person I couldn't thank enough is Ashley - she's been SO helpful with getting everything in order, helping us arrange everything, really listened us to understand. Great team, great company!
Feb. 14, 2023
Easy to use, but not very useful. Doesn't support full containers to my location or many others that I checked. Compared to Freightos.com, loose cargo pricing was about 10% higher before even adding insurance and 3-4 weeks slower. Not really competitive yet. Hope it improves.
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