FlexReturn Return Center for Shopify

FlexReturn Return Center

Smart order return app to automate and manage customer returns

Developer
View on App Store

feedback

0

Reviews

chart

#14,629

Shopify

Reviews Over Time

Not enough data.

App Ranking

Time spent using app

No reviews to analyze.

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's functionality in making returns easier for both the team and customers. The automation is smooth, and the system runs flawlessly, leading to a noticeable improvement in the return process. Users also praise the customer service team for being timely and helpful in resolving issues. However, on the negative side, there are consistent complaints about the lack of support from the app developers. Many users mention difficulties in getting responses to support requests, with some experiencing major technical issues without any assistance. Additionally, there are concerns about language translations, bugs, and limitations such as the photo upload size and currency display issues.

Highlights

Positive feedback on making returns easier and improving the return process
Negative feedback on lack of support and unresolved technical issues
Appreciation for timely and helpful customer service
Concerns about language translations, bugs, and limitations
Issues with currency display and photo upload size

Check back here to see new reviews for the app. It may take up to 24 hours for a review to appear.

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more