FlexReturn Return Center for Shopify

FlexReturn Return Center

Smart order return app to automate and manage customer returns

Developer
View on App Store

Rating

4.9

feedback

121

Reviews

chart

#1,602

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    64%
  • Less than a year
    25%
  • More than a year
    5%

Reviews Summary

The reviews for the FlexReturn app are overwhelmingly positive, with users praising the proactive and helpful customer service, ease of use, smooth automation features, and time-saving benefits. Customers appreciate the efficiency and effectiveness of the app in managing returns, with many highlighting the significant improvement in their return processes. The automatic approval and label generation features are particularly lauded for simplifying the workflow and enhancing customer satisfaction. However, there is a minor negative aspect mentioned in one review regarding difficulties in contacting support for resolving technical issues.

Highlights

Positive customer service and proactive support
Ease of use and smooth automation features
Efficiency and time-saving benefits
Automatic approval and label generation features
Minor issue with contacting support for technical problems

Rating Breakdown

  • 5
    95% (115 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

The app itself works great and is easy to install. This smoothens the return process a lot. I highly recommend this app!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Fantastic and easy way to manage return requests. Amazing app. Love it!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

They answered incredibly quickly. All my problem is solved. Thank you for your support.

Store

PETKOO

Using app

3 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 14, 2024

Excellent process...!!!! Keep It Up...!!!!!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Customer service is fantastic! Simple to apply. I'm glad I selected this app.

Using app

About 11 hours

Total reviews

3

Average rating

5.0

All reviews

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