FlexReturn Return Center
Smart order return app to automate and manage customer returns
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#14,629
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Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's functionality in making returns easier for both the team and customers. The automation is smooth, and the system runs flawlessly, leading to a noticeable improvement in the return process. Users also praise the customer service team for being timely and helpful in resolving issues. However, on the negative side, there are consistent complaints about the lack of support from the app developers. Many users mention difficulties in getting responses to support requests, with some experiencing major technical issues without any assistance. Additionally, there are concerns about language translations, bugs, and limitations such as the photo upload size and currency display issues.
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