FlexReturn Return Center
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include easy installation, prompt customer service responses, and helpful support team. However, the most common negative theme found in the reviews is the lack of support and unresponsiveness from the app's team. Customers have reported issues with broken email functions, difficulty in contacting support, and unresolved technical problems. Additionally, some users have mentioned limitations such as a small photo upload size and confusing setup processes.
Review RSS feed
UPDATE: this app is unusable. Sadly it's no longer working with shopify, with shipstation, do not add to your shop. Used to work so great! no longer integrates with shipstation for return labels, weeks and weeks of no support after multiple outreach attempts.
I like the product, but whoever runs it stopped responding to support requests, the email function broke about 6 months ago and 0 responses, not sure what happened.
No support when having a major technical issue
A great app but trying to contact for support is impossible. The link to "contact us" doesn't go anywhere.
Thanks for your review. We have reply your email to follow up the question.
Easy to install. I needed some help setting up return rules and their customer service team was timely with their response via email.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.