Rating
3.8
feedback
13
chart
#11,868
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
15%
-
Less than a month
8%
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Less than a year
38%
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More than a year
38%
Reviews Summary
Flightplan is a Shopify app that has received mixed reviews from users. Positive aspects include easy setup, efficient retargeting, and good customer support from Zach. Users have reported seeing positive ROI and increased sales after using the app. However, there are negative aspects highlighted in the reviews as well. Some users have experienced issues with Facebook pixel tracking accuracy, lack of specific product selection for ads, and discrepancies in analytics data compared to Facebook's own pixel data. Additionally, there have been concerns raised about the app claiming ad accounts in Business Manager that are difficult to remove, leading to potential account management issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 21, 2019
I used this app to implement manual advanced matching and that has also helped me correct some lingering FB pixel issues. Support has been good and Zach is great. I think this is a great time saver and something that can help you improve on ad performances in a small way but don't expect to double or triple ROAS just by using this app.
Aug. 18, 2017
WARNING!!!! This app will claim an ad account for you in business manager that you will never be able to remove. DO NOT use this app if you do not want to manage ads through BM. You will never be able to get your account back!!!!
Very sorry, but Business Manager is a requirement to manage a Product Catalog and run Dynamic Ads. We apologize it wasn't clear that this was a Facebook requirement.
Aug. 14, 2017
I love this app! It's been great for my business in showing positive ROI each month. It's free and I only pay for my ads. Highly recommended to fashion companies looking to recapture sales from visitors who didn't purchase.
July 10, 2017
Hello, is the Flightplan application working or not?
Yes, the app works great!
March 27, 2017
If you are a complete and total noob and can't set up a Facebook Ad to save your life, then Flightplan will be good for you because it can do that for you. If you know how to set up a Facebook Ad and want to use Flightplan for your retargeting ads, STAY VERY FAR AWAY FROM THIS APP. After using it for almost two months, I realized that my FB Ad stats were all whacked up. Way more purchases and add to carts and it didn't match up with what Shopify was reporting. Wasn't even close! Turns out the Flightplan app was double and triple triggering my Facebook pixel, so my stats were all messed up. As soon as I deleted the app, everything was back to normal. Not happy at all with the messed up stats, and Flightplan is to blame. Stay far away if you use Facebook Ad Analytics at all!!
I'm sorry you had such a bad experience with the app. If you email me at [email protected] I will make it up to you.
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