All reviews

Rating Breakdown

  • 5
    79% (94 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2021

It is a beautiful application that helps a lot and makes the store easy and simple The customer service is great and very nice Thank you for this app

Store

PetSooq

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi PetSooq, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to speak to you again soon via our live chat and email :D Have a nice day! Kaylee - Omega Team

5 / 5 Share

Nov. 4, 2021

Simple app that works great. Just what we needed to help people contact us easier. Would definitely reccommend it. Great customer service to.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Miller IP Law, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Nov. 3, 2021

The support is great, fast, clear and kind. Stella and Mr. Cong helped me out within half an hour to get the button the way i wanted it.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi FuturMedi, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Oct. 19, 2021

App works great for our needs. Special thanks to Stella and Cong for helping us make the best of the app! Good job!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hello KevinRoot Medical! Thank you so much for taking the time to write us a review. Your unwavering support is what gets us out of bed in the morning and we really appreciate your comment. Let us know if there is anything we can ever do to assist you further.

1 / 5 Share

July 19, 2021

the app is not what it seems to be. there is no add button function to be found and it is not user friendly

Using app

6 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback about our app. Could you please reinstall our app so that we can check and fix the issue for you? We would like to find out what was the issue so that you can use our app on your store. We also contacted you directly, please help us to check. Look forward to hearing from you back. Best regards, Omega Team

5 / 5 Share

July 5, 2021

easy app to use, simple layout and does what it says it does. fast assistance when i needed the help.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Whisp Ltd Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

June 2, 2021

Very friendly and helpful staff, App is very straightforward to use and looks very clean. Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nebbly.com, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

April 19, 2021

The buttons look really smart on the site, and it was very easy to use/setup. Great customer service, thanks!

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

March 28, 2021

The application does its job, I give it a star because the options to place the button do not work correctly, the button cannot be moved from left to right, I asked for help from customer service and they told me to pay the subscription for me can help, BAD SERVICE!

Using app

7 days

Total reviews

20

Average rating

3.9

Developer Reply

Hello, Thanks for taking the time to share with us your thoughts and we are sorry for the bad experience you had. To avoid any misunderstanding, in our app we have the function to change the position when you use the "Placement" and "Icon position" tab inside the app. As we received your question about custom CSS, we informed that this function is available on Premium plan, we are not on purpose to ask you to pay to get support. Sorry for any confusion here. We have contacted you and look forward to hearing from you back. Our team apologizes again for any inconvenience caused to you. Best regards, Omega Team

1 / 5 Share

Feb. 10, 2021

Right before our big company launch the app suddenly stops working. And no matter how much I reach out I have gotten no response. Then I see they put up a notice for customer support not being available. Horrible timing.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Thanks for your feedback! We tried but were unable to contact your email, the issue: Address not found I have checked and see the issue due to missing the jquery library on the theme. Please try add this script: to file theme.liquid before the tag closes to fix this issue. Regards, Omega support

4 / 5 Share

Nov. 4, 2020

Really helpful support and happy with the buttons. Would be nice if we could share links to current page via email but can do via Whatsapp. Thanks again Zoe for the support help!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 17, 2020

great app use on all my sites okokokokokokokokokokokokokkokokokokokokokokokokokokokokokokokokkokokokokok

Store

Using app

12 months

Total reviews

11

Average rating

4.2

5 / 5 Share

July 20, 2020

An amazing app that let me add beautiful floating buttons for the best navigation experience for my customers specially for those use my PWA on iOS systems. THANK YOU so much for this great FREE APP!! All the best for you.

Using app

5 days

Total reviews

16

Average rating

4.9

5 / 5 Share

July 13, 2020

Really nice app! Easy to set up and very useful. I wanted to integrate a whatsapp button but found some more. OK.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2020

I liked the ability to set up two sets of icons and make them available at different times of day, e.g. we want calls only from 7-9 but emails and map features always available. It took some thinking but quite easy to do. In general, it's pretty easy to work with and we appreciate that. No developers here just us biz owners scrambling. :)

Using app

29 days

Total reviews

1

Average rating

5.0

2 / 5 Share

June 28, 2020

i want to use but facing problem, when i open your app there is no display where i go and change the setting. please solve that problem after taht i again instal this app

Using app

About 1 hour

Total reviews

2

Average rating

3.5

5 / 5 Share

June 22, 2020

Just installed it and i LOVE it!! I love how i can customize the shopping cart icon with different colors

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2020

Amazing app and it is free. Very useful for my store where I want a customer to contact me right away without going though the hidden contact form

Using app

About 4 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

May 14, 2020

Its a very useful app, but the Whatsapp doesn't work, it takes me to the whatsapp page but it says page not found! please advice!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2020

So easy to use and implement! Absolutely love this app. I have implemented CTA buttons for social media and back to top. Great app.

Using app

About 14 hours

Total reviews

1

Average rating

5.0