Rating

4.7

feedback

57

Reviews

chart

#2,902

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    46%
  • Less than a month
    30%
  • Less than a year
    12%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team, particularly mentioning Justin. Customers appreciate the app's functionality, ease of use, and the ability to customize delivery details. The app is described as highly recommended, with users highlighting its effectiveness in boosting customer confidence and conversion rates. However, there are a few negative reviews that mention issues with specific features or requests for improvements, such as the ability to ask questions within the app or the process of removing branding.

Highlights

Excellent customer service and support, particularly from Justin
App functionality and ease of use
Customization options for delivery details
Positive impact on boosting customer confidence and conversion rates
Some users mentioned specific issues or areas for improvement

Rating Breakdown

  • 5
    96% (55 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 95% (54)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 13, 2026

I'd like a way to ask you a question; there's no way to do it in the app. If you send me an email or something, I'll give you 5 stars.

Using app

18 days

Total reviews

4

Average rating

2.0

5 / 5 Share

Dec. 15, 2025

Great support and just the ap I was looking for.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 28, 2025

Excellent app and Even Better Customer Service.

Store

Dakksho

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Superb customer service, Justin is awesome and very helpful! Thank you

Using app

12 months

Total reviews

15

Average rating

4.7

5 / 5 Share

Oct. 25, 2025

So far so good, the customer support was quick and helpful

Using app

About 1 hour

Total reviews

4

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more