Starphase review for Shopify Flow

5 / 5

Oct. 17, 2024

Update: I will try resetting the notification and hope this resolves the issue. Thank you!

Using app

About 1 year

Total reviews

8

Average rating

4.6

Developer Reply

Hi thanks for the review. If Flow cancelled the order, Flow has no control over that email. You can edit the Cancel order email template in the Admin settings, so I'd guess that someone in your shop did that and messed it up. If you can't find the issue, I'd recommend contacting Shopify support. Also, in the future, if you have a Flow question, try over on the community instead of via a review. This doesn't allow a back and forth. https://community.shopify.com/c/shopify-flow-app/bd-p/flow

Shopify Flow for Shopify
Shopify Flow
3.7 star
92 reviews

Automate everything and get back to business

Developer
Shopify App Store