Moon Peach review for Fodane: 40 Vital Apps in One
Jan. 11, 2024
Fodane is the best all-in-one sales application I have ever used. It is functionally powerful enough and the team support is very efficient. Many adjustments and obstacles can be resolved within one to two days. I look forward to continuous functionality. I will recommend friends to use it. ----- I think I need to re-comment. 2024/01/11 1. I am very grateful for the quick response and settings when I first built the website. I also continued to pay for the first 2 months. 2. Later, I encountered a conflict between FODANE and a local delivery application. I had no choice but to uninstall the application until I found a suitable application three months later and planned to reinstall it. 3. The problem encountered when reinstalling is that we need to ask the team again to help adjust the settings suitable for the background theme. 4. But I started to encounter the problem of no one from the team responding to emails and communication software for more than 72 hours. For this reason, in order to open the store quickly, I had to uninstall it again. 5. But in the end, I uninstalled the application because there was no response for three days and was charged. The team continued to have no response. It was not until SHOPIFY intervened that I learned that there was another contact email and was informed of the strict refund policy. No refunds possible. I feel very disappointed in this. The mistake was not caused by me, but in addition to being charged a fee and wasting time reminding the FODANE team to reply to me, I still have no way of knowing why there was no response in the first place, and I was strictly refunded. What means. It doesn’t cost much, but how do I trust this app and team again?