Foldsquare ‑ Catalog Maker
The FoldSquare catalog app has received a mix of positive and negative reviews from users. Positive aspects highlighted include the app's ease of use in creating and editing digital catalogs, the excellent customer support provided by the team, and the time-saving features it offers. Users appreciated the personalized assistance received, especially from individuals like Kwaku Zigah and Adriana. However, some users expressed concerns about limited interactive options, slow performance, bugs and glitches, and issues with support responsiveness. The app was praised for its usefulness in creating catalogs, but some users faced challenges with functionality, such as saving failures, product data display issues, and layout problems. Overall, the app seems to have potential but may require improvements in addressing technical issues and enhancing user experience.
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The FoldSquare catalog app is a complete game-changer for organizing and displaying our products! It’s intuitive, sleek, and makes everything look incredibly professional. What truly sets this experience apart, though, is the customer service. Kwaku Zigah was absolutely amazing—responsive, knowledgeable, and went above and beyond to ensure everything was running perfectly. It’s rare to find such personalized support these days. Highly recommended!
It makes good catalog, but interactive options are limited. We can`t find where to see placed orders from interactive catalog (if choosing option add to wholesale order sheet) and there is an issue to link catalog to store front. No support or instructions online for this issue. In support chat send button doesn`t work.
Hi, I'm sorry to hear that you can't find the option to place orders. Our chat support is available from 9am to 5pm EST and if you write a message outside those hours it should send us an email. A member of the support team will contact you shortly to assist your with your issues. Best, Kwaku
So far, this app has saved me a tremendous amount of time. When I found a step within the app that I wasn't quite sure how to handle, I chatted with someone via the embedded chat and they gave me instructions right away. Thanks!
The support was absolutely amazing!
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