Rating

5.0

feedback

37

Reviews

chart

#530

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    3%
  • Less than a month
    51%
  • Less than a year
    22%
  • More than a year
    14%

Reviews Summary

Fontio is highly praised for its exceptional customer service and ease of use. Users appreciate the quick and friendly support provided by the team, with many mentioning how their issues were resolved promptly. The app is commended for its simplicity in customizing fonts and improving the typography of Shopify stores. Additionally, the one-time payment model and the availability of a wide range of fonts are highlighted as major advantages. However, there are a few instances where fonts did not work as expected, and users faced delays in receiving support responses.

Highlights

Exceptional customer service and quick support
Simplicity and ease of use
One-time payment model and variety of fonts
Issues with font functionality
Delays in support responses

Rating Breakdown

  • 5
    92% (34 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (37)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 26, 2025

The support team really went above and beyond. My custom font (not a Google font) would not render correctly and they stayed with me through email and a Zoom call until it was fixed. Truly amazing support and I am very happy with how everything turned out!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

It was super easy to get an entire Google library of fonts for my brand new Shopify store from Fontio! This really helped me enhance the aesthetic of my banners for this beautiful holiday season.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

The app is brillant and exactly what I needed to tweak and improve fonts on certain areas of my site. Simple straight forward app that does what it should easily. Customer service, from Chris was exceptional and helped me in a matter of minutes. Much appreciated. 5 Stars

Using app

2 days

Total reviews

31

Average rating

4.7

5 / 5 Share

Aug. 25, 2025

One of the easiest, friendliest apps I've installed and used. Thank you. Very much appreciated. Good name too

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

This app is great! I reached out for help and someone emailed me back immediately — the support was so fast and friendly. They solved my problem right away, and the app itself works perfectly. Excellent customer service and an overall amazing experience. Highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

All reviews

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