All reviews

Rating Breakdown

  • 5
    96% (1,167 ratings)
  • 4
    2% (27 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 15, 2024

Great app, super helpful support. Andy got back to me in record time to help me with customising my chosen fonts.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Really nice, and easy, great support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

I have just started using this app for my new store and so far my experience has been really positive. It's user friendly, and in particular I was offered help right from the off to get the font I wanted up and running as required on my site. A very positive experience so i would recommend it!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Good Support, Thank you Eric

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

It was very user-friendly and solved a font design problem that Shopify help centre suggested hiring a coding expert. Very nice indeed, and thanks for Andy's help!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Jade was a great help! I was having issues with the font not showing up in some areas and she fixed it in lightning speed. Finally have everything working! :)

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Fontify is an amazing app that made changing fonts in my store super easy! A big thanks to Jade from the support team for the excellent communication and top-notch assistance. Highly recommend!

Store

Viherbs

Using app

5 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 30, 2024

Great App. Great Support.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Great support from Andrew. App works like a charm.

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

great customer support especially Eric

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

I experienced trouble navigating and toggling the font settings on the app. I began to become frustrated but I decided to reach out to their support team. I am so grateful I did! Once I requested support from their Live Chat, within a few minutes, I was connected with their stellar representative, Anna. She was and is wonderful. She guided me on how to navigate their app and system. She should me how to write the code into their custom elements - and what buttons to tick and untick. It was a process, almost one hour, also because I am new to Shopify. Wow, I learned so much from her during that time. I truly was blown away by the support, patience and care she gave me and my situation. Thanks to her on your team, my problem is solved!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

When I started tweaking out about not knowing how to activate the fonts, an awesome help representative named Jade came in for the rescue bared with rudeness and found the solution. Now I can have exclusive fonts to boost my website Great App, Great Service, MUST HAVE!

Store

Phoxus

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Au top ! facile d'utilisation et service client réactif :)

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

Fácil de usar y excelente servicio al cliente

Store

DOPAMYN

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

The help from Jade was perfect. She helped me with a lot of questions that i had. I would recommend this app because of their customer support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Great app. Does the job seamlessly. Had a question for them and Jade was super quick to respond. Much appreciated. All the best, team!

Store

bido

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Jade was so helpful! I was struggling to add my custom font to my site but she talked me through everything! Cant recommend enough!

Store

UKIYO

Using app

About 9 hours

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 13, 2024

Werkt goed, snelle service als je die nodig hebt. Ze lossen gelijk je probleem op!

Store

KANU

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Support (Jade) was super fast and was of great help!!

Store

hä?

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Thank you so much Susan !

Store

S-CARE

Using app

About 1 hour

Total reviews

2

Average rating

5.0