All reviews

Rating Breakdown

  • 5
    96% (715 ratings)
  • 4
    2% (18 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 99% (734)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 30, 2020

I really like how fast and accurate their customer service responds to my inquires!!! It is very easy to use the app.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2020

Its an excellent App! Very easy to use and very productive. I only would like the path to be define well because when I selected few headings and contents it did formated all my fonts in whole store. But their services are great! The Helene an expert on fonts really helped me a lot and did all the changes in super fast speed. Great Job great people! Khan

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2020

Great prompt service when needed! Thanks to Helen for all the help and showing me how to do everything myself!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2020

I'm Japanese and I can't speak much English, but she helped me chat very carefully. I will continue to use it. 私は日本人であまり英語もできませんが、とても丁寧にチャットサポートしてくれました。これからも使い続けようと思います。

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2020

I used the app to change the font, font size, and font color for the tabs in my product pages. Helen from The4 Studio support was very quick to respond and help to implement the changes! I highly recommend!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2020

Your app is really helpful for our multi-language store. And your support team is great with prompt responses and detail guides for us to fix errors whenever it occurs. I don't think with low cost and one-time charge but your team can nail it. Love the app and highly recommend for online stores.

Store

Leinné

Using app

3 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 26, 2020

I used the app to install my custom font. The support was excellent and the issues I had were solved quickly. After some small changes in my theme, the font is working perfectly on my shop

Store

Curafyt

Using app

About 7 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 25, 2020

I used this app to customize the fonts on a large part of a bought template and worked just fine. Support was of a great help and guided me to quick installation. I can only recommend this App !

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Qi was an amazing helpHe supported me with all my qustions/tried out many things&reacted very quick.

Using app

12 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 3, 2020

I had some difficulties installing the app, contacted the Developers directly and they went above and beyond to install it and get it working for me. Works perfectly now and great customer service. 5 Stars

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2020

I have used this app to change a few of my site fonts to google fonts, some were easy and for some I needed help, I got great support from Qi & henry both were quick to respond and help, as well as follow and make sure I'm happy.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

This app allows us to add any typeface we desire on our site. But we are writing this review after a wonderful experience with the support team in the past few days. They responded to our needs quickly, in just a few days. We highly recommend the app and the team behind it.

Store

LEONOEL

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2019

I just downloaded and purchased the upgrade. I needed a little help and they were so quick and easy and very patient to deal with. The support for this app is excellent. Once you get the hang of things, it is very easy to use. It has done everything that I've need.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

Easy to use and their help has been really above and beyond. Their customer service is super responsive and quick to help out.

Store

OISELLE

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 15, 2019

Excellent customer service from the developers when we contacted them for help with uploading a custom font.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2019

Amazing app! Answer to our prayers. Incredible support team who go over and above as well. Incredible CX.

Store

Zorali

Using app

About 6 hours

Total reviews

18

Average rating

5.0

5 / 5 Share

July 3, 2019

Such a good app that has enabled me to custom design my website using my preferred font choice. The support team are amazing too!

Store

Olana.

Using app

5 months

Total reviews

4

Average rating

5.0

1 / 5 Share

June 30, 2019

I have reached out to the Fontify team in every possible way - through the support on their website, through the ask for help within the Shopify app and on their "chat" platform. My requests started 4 days ago and I have recived no response in any format. So, now I'm leaving this bad review in the hopes that, perhaps, someone will care enough to respond. Worst service ever. I would leave zero stars if possible.

Using app

1 day

Total reviews

11

Average rating

4.0

Developer Reply

Hi, Firstly we are so sorry for the delayed reply from your request. We just have some day off for vacation and weekend and now we are back Can you let me know your issue and we will try to solve it for you very soon Thanks

5 / 5 Share

June 20, 2019

Had an issue with the app not displaying fonts on the website and the support team went above and beyond to take care of the issue and keep me as a customer. I highly recommend their team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

April 23, 2019

For a free app this one performs some very important functions. Do wish they had more self help features and easy to use tools to play around with instead of relying on support each time. That said, their chat support is very helpful when it comes to maximising the benefits of this tool. Knowing some basic programming is necessary to use this app to its fullest else there is always support.

Using app

9 days

Total reviews

2

Average rating

4.5