All reviews

Rating Breakdown

  • 5
    96% (725 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (741)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2025

Jade was so amazing, so helpful, kind and incredible! I'm so thankful to Jade for all her help. I was easily able to figure everything out. Thanks again!

Store

Cinco

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

April 15, 2025

Fantastic support by Andrew in the chat. When I had a question he helped me ASAP. If something is not working as you thought they will fix it I promise. Thank you again! /Melinda

Store

Bodssy

Using app

About 8 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2025

Thanks Susan for quick and helpful response

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2025

Bonne application mais dommage qu'elle n'existe pas en français. Limité par les polices d'écritures. Il faut racheter en plus des polices d'écriture extérieures à l'appli

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2025

Hana was a great help in getting everything sorted!

Using app

Over 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

April 2, 2025

Thanks to Andrew for his prompt and professional assistance in resolving some of the issues we encountered. The Fontify app is the best in its class for font customization for your Shopify e-commerce site!

Using app

10 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 30, 2025

Jade was such a great help! Super prompt and answered all my questions with ease. Fantastic customer support – highly recommend this app!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2025

easy to use, friendly and cooperative customer service...thank you

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2025

Anna was so helpful getting me all set up with my desired font! Super quick and helpful customer support

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2025

I recommended this app 5 stars. Eric support me a lot, he also very nice

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2025

Great app and support. Recommended

Using app

About 2 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

March 6, 2025

Perfect for anyone who wants to have a makeover of site with some easy steps. We have encountered a slight issue setting up 2 fonts and Lily from the Service team was helpful, efficient and professional! Highly recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2025

Anna was a great help in sorting out the custom coding for fonts. Appreciate the help.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2025

Susan was able to assist me very quickly with a problem I was having. The app is super quick and straighforward to set up

Store

My Store

Using app

39 minutes

5 / 5 Share

Feb. 21, 2025

Anna responded quickly, provided clear answers, and gave precise feedback, which was very helpful.

Store

SEHIKYO

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

very quick and easy honestly though it was going to be a lot harder to change my fonts and the customer service is good a helping with if your stuck with what ever great app 100% recommend.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Andy was so quick to help me with my issue on uploading a font!

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2025

Really fast and efficient support from Susan. I can highly recommend this app.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Super easy to use and import fonts, I have used it on 3 different stores so far and customer chat/ support is super helpful and easy to deal with. Anna was great to help me through some specific issues I was having and easily fixed them.

Using app

About 1 month

Total reviews

3

Average rating

5.0

2 / 5 Share

Jan. 29, 2025

I wasted a lot of time configuring the app and I didn't like it. It is necessary to enter ccs codes to manage the sizes and I hate codes. That's why I have Shopify and pay apps, so I don't have to deal with them. I paid for the plan for customizable fonts, but seeing it in action and seeing the complexity was not to my taste. Not recommended for those who avoid coding with ccs. I did not give a one-star review just because support treated me kindly and tried to help me configure codes.

Store

Amoret

Using app

About 2 hours

Total reviews

3

Average rating

4.0

Developer Reply

Hello, I'm Anna from Fontify Team. I hope you are doing well. We appreciate your feedback and are sorry to hear that our app did not meet your expectations. We’d like to clarify that Fontify is designed specifically for changing the font family, as stated in our Shopify store description. Other styles such as font size, font weight, and spacing are inherited from Shopify and the theme settings. If you need assistance in adjusting font styles beyond font family, our support team is always happy to help. We appreciate your time in trying our app and your kind words about our support. Please feel free to reach out if you need further assistance! Best Regards, Anna