Walloro High End Wallcoverings & More review for Fordeer: PDF Invoice Generator
July 27, 2025
I've been using the paid plan, and unfortunately, the experience has been frustrating. The app frequently glitches when trying to download, print, or draft invoices. Loading times are consistently slow, regardless of the browser I use and crashes a lot. Another major issue is that invoice amounts are displayed in whole dollars only, without cents, which leads to confusion and lacks accuracy for financial records. For a paid professional plan, I expected better performance and reliability. I hope these issues are addressed soon, as they significantly impact usability.
Dear Sir/Madam, We are truly sorry to hear about the negative experience you've had with our app, and we sincerely appreciate you taking the time to provide such detailed feedback. Your insights are invaluable as we strive to improve. Regarding the app loading issue you mentioned: We acknowledge that this problem occurred a few weeks ago. Our development team has since thoroughly reviewed and optimized our server infrastructure and capacity. We are confident that this loading issue has now been resolved. We kindly ask you to please access your Shopify orders or our app again to print/download invoices and verify the improvement. Concerning the currency display issue: This can typically be resolved by adjusting a setting within our app. Please navigate to Settings > Invoice settings > Currency, set the Precision to '2', and then click 'Save'. This should ensure your currency displays correctly. We are committed to regaining your trust. If you are open to it, our engineering team would be eager to review your specific case privately to ensure all issues are fully resolved. Furthermore, we can assure you that you won’t be charged for our app if it doesn’t work on your store. Thank you again for your feedback. We’re committed to learning from this and delivering the stability and support your business deserves. Sincerely, Fordeer Team
PDF Invoice Generation, PDF Invoices, Export Order CSV