Elfsight Contact Form Builder for Shopify

Elfsight Contact Form Builder

Create custom forms for collecting customer data and feedback

Rating

4.8

feedback

17

Reviews

chart

#1,960

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    24%
  • Less than a year
    35%
  • More than a year
    24%

Reviews Summary

The reviews for the Form Builder app by Elfsight are mostly positive, highlighting its ease of use, comprehensive features, and helpful customer support. Users appreciate the app's user-friendly interface, ability to create custom forms with multiple fields, and quick response from the support team. However, some users have faced issues with loading times, customer service responsiveness, and minor technical glitches like sender name and address display. Overall, the app is praised for its functionality, simplicity, and value for money, making it a top choice for creating custom forms on Shopify stores.

Highlights

Ease of use and user-friendly interface
Comprehensive features and customization options
Customer support and responsiveness
Technical issues and glitches
Value for money

Rating Breakdown

  • 5
    82% (14 ratings)
  • 4
    12% (2 ratings)
  • 3
    6% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 20, 2023

Using app

--

Total reviews

3

Average rating

5.0

3 / 5 Share

Aug. 1, 2022

We've used this app for a year now and have recently run into issues since update. Unfortunately, despite searching through all forums and help supplied by developer, we've found no solutions. No response from customer service. I leave this review in the hopes of receiving assistance.

Using app

2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hello there, Thank you for your comment! We're terribly sorry you've experienced an issue with our app, and we'll be happy to fix everything for you. We can see that one of our Support Agents has already reached out to you via email and is working on the case, so please stay in touch with them, and they'll do everything to make your widget work right! If you ever need our assistance with anything, please feel free to contact us at https://help.elfsight.com/?contact=1, we'll be delighted to help or answer any of your questions :) Best regards, Elfsight

5 / 5 Share

Sept. 30, 2021

We needed a comprehensive health screen multi step form with over 50 fields and many different options. Tried a few form builders, this one has a great easy to use UI and well organized layouts. Looks great once published. Support was quick and helpful when I had a small issue - thanks Alexandra!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

Customed form that really helped me. Simply to use it, reactivity and affordable price. I recommand it

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

This service helped us integrate a wholesale contact form. We can also funnel those inquiries directly to our wholesale team which is nice. One of those apps that's well worth the cost.

Using app

About 2 months

Total reviews

4

Average rating

5.0

All reviews

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