Lavley review for Hulk Form Builder
April 16, 2020
App works fine however they are falsely promoting a free version. You can't save any forms in the free version even though it says "unlimited forms." Just be honest and let people know they have to pay to use the app. There's no sense in promoting a free version if it doesn't exist!
Hi there, thank you for sharing your thoughts, but I would like to clarify ourselves so we can make things right for you. First of all, we do have a legit free version of the app, where merchants can save unlimited forms, unlimited submissions. Merchants who want to use more advanced features can upgrade their app but even without that, a form can be easily set up in a store. We've not advertised anything which we wouldn't be able to fulfill later. That will affect how we're perceived, and we want to be loved by our merchants for keeping our apps valuable, simple, and affordable (if not free). Thank you for giving us an opportunity to explain ourselves. We hope you can reconsider the features you see on the free plan and reach out to us if you need any further clarification. Our team will definitely assist you ins setting up your form(s), Also, we offer free installation/setup for all our apps. Let me know if I can help with anything else. Our manager will be contacting you in regards to this issue.
