artaye review for Hulk Form Builder
Aug. 27, 2020
I had high hopes for this app but no more. We signed up for the pro-plan because we wanted to use conditional logic for the form. I should have been suspicious when I could not find a trace of that feature. Then the support person/robo proceeds to ask me if we have the pro plan and what page is the form on. I would have thought they could tell whether what plane we are on. Did not add the form to a page because the form was not working but I did create a test pag with the page for them. Hope they are listening. I chose them because we are also using the metadata app which is fine.
Our team understands the confusion and the inconvenience this may cause you. No one can see the plan you are on except if we have collaborator access to your store. This will surely be taken into consideration since our brand is built upon customer feedback. We asked our manager to contact you in hopes of amending the issue you were having.
