ATX MATS review for Formful – Contact Form Builder

1 / 5

Oct. 10, 2023

Be careful with this app. I used it because it was free before. But, all at once without prior notice or notification by email or via the app. He simply added paid plans and limited the features and added branding to the form page. to those who had already acquired it for FREE. I don't mind if he charges for the service. he must charge, he has costs. But it's wrong to change the features of those who already purchased the app when it was free. The danger with this app is that you don't know what will happen the next day, you don't know if it will increase the price or restrict you from its features and require you to pay more to use the service you already had. I'm stopping using it. I prefer to use an app that takes we, users seriously and respectfully

Using app

12 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi ATX MATS, Thank you for sharing your feedback, and I apologize for the inconvenience caused. Ensuring Formful remains high-quality and continually evolves does necessitate certain costs, which led to the introduction of paid plans beside the free version. Also, I promise not change the pricing for existing users that already have a paid plan in the future. I am learning from this and will ensure better communication in the future. Furthermore, I value your input as Formful continue to evolve. Best regards, Stefano

Formful – Contact Form Builder for Shopify
Formful – Contact Form Builder
4.7 star
67 reviews

Multi-language form builder with captcha and upload fields

Developer
Shopify App Store