Thrive review for Formful – Contact Form Builder

1 / 5

June 25, 2024

Form doesn't get emailed to the email addresses - even though it has been configured to. Sent a message to their support over a week ago and no response. This is a paid app and I would expect better. I now have to uninstall this app, find a new one, and rebuild all the forms. Do not recommend.

Store

Thrive

Using app

About 1 month

Total reviews

15

Average rating

4.7

Developer Reply

Hello Thrive, I was sorry to see your 1-star rating, especially since I responded to your message from June 20th the very next day on June 21st. After that, I didn't receive any further emails from you. After seeing your review, I directly reached out again with more details about my investigation into the issue. Our emails are being sent out successfully, we have already checked that in our email sending service, so there's no need to worry. Best regards Stefano

Formful – Contact Form Builder for Shopify
Formful – Contact Form Builder
4.7 star
68 reviews

Multi-language form builder with captcha and upload fields

Developer
Shopify App Store