Forthroute Returns Portal

ForthRoute Returns Portal is a branded returns portal that automates self-service, cutting support tickets and boosting customer satisfaction. It simplifies Shopify returns by allowing customers to initiate returns without support, auto-verifying orders, and sending secure magic links. Custom policies for windows, exclusions, and fees can be set, and the admin dashboard reviews, approves, or declines requests. The app generates prepaid labels for approved returns, handles refunds, exchanges, and store credit, while email notifications keep customers updated. It significantly reduces manual return management time.