Fortnox by Uniwin
The reviews for this Shopify App are a mix of positive and negative feedback. On the positive side, users appreciate the app's functionality in syncing orders correctly and the great customer support provided. Many users mentioned the quick response time of the support team and their willingness to address issues promptly. Additionally, users found the app easy to use and praised the support team's knowledge in both Fortnox and Shopify. However, there are concerns raised about the customer service, with some users experiencing difficulties in getting timely support and resolving issues. One user mentioned that despite the helpfulness of the support team, initial contact was only available via email.
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Customer service is among the worst sadly, my app stop working on 2 of my platforms, they are connected and all looks fine both in Fortnox and Uniwin, but nothing is being sent to Fortnox. Have contacted support several times during a week but no support, very hard to keep this app when we have 200 orders per month and no service.
App works very well and syncs correctly. Great support, quick to fix bugs and adding new features upon requests.
Lite knepig att få igång så att det är helt rätt. Supporten är bra och snabb att återkoppla. Dock endast tillgänglig via initialt e-mejl, men dom sätter upp ett videosamtal och hjälper till.
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