Fortnox by Uniwin
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's functionality in syncing orders correctly and the great customer support provided. Customers mention that the support team is quick to fix bugs, add new features, and offer helpful assistance. However, on the negative side, there are complaints about the customer service being slow and unresponsive, especially when facing critical issues like the app not working on multiple platforms. Some users also mention initial difficulties in setting up the app.
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Customer service is among the worst sadly, my app stop working on 2 of my platforms, they are connected and all looks fine both in Fortnox and Uniwin, but nothing is being sent to Fortnox. Have contacted support several times during a week but no support, very hard to keep this app when we have 200 orders per month and no service.
App works very well and syncs correctly. Great support, quick to fix bugs and adding new features upon requests.
Lite knepig att få igång så att det är helt rätt. Supporten är bra och snabb att återkoppla. Dock endast tillgänglig via initialt e-mejl, men dom sätter upp ett videosamtal och hjälper till.
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