Fortnox by Uniwin
The reviews are generally very positive, with most users praising the app’s reliable syncing between Shopify and Fortnox, its useful configuration options, and especially the support team. Several reviewers mention that support is quick, knowledgeable, and willing to help solve sync issues, sometimes through video or phone calls. Users also appreciate that the team responds to requests, fixes bugs, and even adds new features, which makes the app feel actively maintained and helpful for day-to-day operations. The main negative feedback centers on occasional setup complexity and, in one case, a serious reliability issue where the app stopped sending orders to Fortnox and support was unresponsive. A few users note that getting everything configured correctly can be a bit tricky at first, though they still describe the support as good once contact is made. Overall, the app is seen as effective and valuable, but its reputation depends heavily on responsive support and stable syncing performance.
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Customer service is among the worst sadly, my app stop working on 2 of my platforms, they are connected and all looks fine both in Fortnox and Uniwin, but nothing is being sent to Fortnox. Have contacted support several times during a week but no support, very hard to keep this app when we have 200 orders per month and no service.
App works very well and syncs correctly. Great support, quick to fix bugs and adding new features upon requests.
Lite knepig att få igång så att det är helt rätt. Supporten är bra och snabb att återkoppla. Dock endast tillgänglig via initialt e-mejl, men dom sätter upp ett videosamtal och hjälper till.
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