Rating

5.0

feedback

26

Reviews

chart

#8,456

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    4%
  • Less than a year
    92%
  • More than a year
    0%

Reviews Summary

The reviews for the Forward Mail and SMS Messaging app on Shopify are overwhelmingly positive. Users praise the app for its exceptional customer service, responsiveness, and helpfulness. Many users highlight the team's dedication to assisting with email marketing strategies, designing campaigns, and providing valuable insights. The app is commended for being easy to install, affordable, and offering a great alternative to more expensive email/SMS apps. Users appreciate the team's commitment to brand identity and the personalized support they receive. Overall, the Forward app is highly recommended for its user-friendly interface, competitive pricing, and effective email marketing solutions.

Highlights

Exceptional customer service and responsiveness
Effective email marketing strategies and campaign design
User-friendly interface and easy installation
Affordable pricing and valuable insights
Dedication to brand identity and personalized support

Rating Breakdown

  • 5
    100% (26 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 10, 2024

Installed but not woking wont allow me toconnect to my shopify store. Emailed support and contacted via chat and no reponse to get this resolved. This is my last resort has this app doesnt work and i followed connection instructions and there is no reply from support in 1 week!

Using app

--

Total reviews

5

Average rating

4.2

5 / 5 Share

May 6, 2024

The team was very very responsive, very helpfull, they prepared my emails themselves and sent them on time, and upon the time zone i work in, the made all the changes to every design i asked, they committed to the brand identity

Using app

3 months

Total reviews

5

Average rating

3.4

5 / 5 Share

April 26, 2024

I highly recommend! A great alternative to more expensive email/SMS apps. The team is unbelievable! They helped us with onboarding, setting up automations, and strategy. They were available to meet most any time. We saw return on investment almost immediately. Their emails hit more inboxes than many other companies we’ve used before. 5 star service from sure!

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

March 18, 2024

Very responsive and helpful team. Their inhouse designing feature is definitely a differentiating factor. The app is very intutive and easy to use. Highly Recommended !!!

Store

Instore

Using app

5 months

Total reviews

6

Average rating

4.8

5 / 5 Share

March 5, 2024

App is very easy to install and price is very affordable We are using Email marketing and the team is exceptionally helpful in designing and strategizing email marketing content. We have been seeing good results. I recommend 5/5.

Using app

4 months

Total reviews

5

Average rating

5.0

All reviews

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