Stark Naked Body Products review for Email & SMS Marketing: Forward

5 / 5

March 10, 2024

(Update 3/10/24) These guys provide a level of service that is beyond expectations. They have not only helped me understand how to use their app, but have gone above and beyond and helped me create campaigns, followed up with me to help keep me on track (I get pulled in a lot of directions as an ADHD small business owner, lol), and helped with tech support. If every app store was like this, I'd probably subscribe to more. And I have the cheapest subscription so this isn't service based on being a high dollar customer, this company really cares about their business and mine. (Original review - 2/9/24) Forward provides something rare - live customer service that is easy to contact! So far I don't have anything to review as far as the app itself because I just got it yesterday, but I can't say enough about the staff. Unlike so many other apps where there is a bit of guidance in installing and using the service, Forward set up a video chat with me and walked me through the technical parts that I typically struggle with. They are patient, kind, and available to assist. I'll update or do another review once I have experience with the app itself but so far, 5 stars, highly recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Email & SMS Marketing: Forward for Shopify
Email & SMS Marketing: Forward
5.0 star
25 reviews

Forward: Email and SMS Marketing

Developer
Shopify App Store