Rating

4.9

feedback

365

Reviews

chart

#477

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    24%
  • Less than a year
    42%
  • More than a year
    27%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with high praise for its excellent customer support and user-friendly features. Users highlighted the quick response times, effectiveness, and proactive nature of the support team, particularly mentioning team members like Brian, Linh, and Zuri. The app itself was described as powerful, easy to customize, and packed with useful features that enhance the overall user experience. Customers appreciated the app's impact on boosting sales, improving website design, and providing seamless functionality. However, there were a few mentions of restrictive pricing plans and some features not meeting expectations, leading to a slight decrease in rating in a few cases.

Highlights

Excellent customer support and quick response times
Powerful and user-friendly features
Impact on boosting sales and improving website design
Restrictive pricing plans
Some features not meeting expectations

Rating Breakdown

  • 5
    97% (355 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 92% (334)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 30, 2026

My question was answered quickly. The support is excellent. 10 out of 10 for Linh.

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Brian at FoxKit is fantastic. He resolved a technical issue for me incredibly quickly, kept me updated throughout the process, and even followed up afterward to make sure everything was running smoothly. Truly outstanding service.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

I want to start this review by giving a huge shout-out to Brian from the support team. I use many apps on my store, but I have honestly never encountered customer service of this quality. Brian was fast, accurate, and truly proactive. He didn't just answer my questions; he solved problems immediately and even helped with custom code tweaks that went well beyond the standard scope of the app. As for the app itself—it’s a powerhouse. It solved multiple challenges for me in one go, replacing several other apps that previously failed to deliver. Even though I don’t have Shopify Plus, FoxEcom has enabled me to run high-level Upsells and professional Pre-order campaigns that were simply impossible for me before. Everything I've tested so far works perfectly. Highly recommended!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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