FrankieAI Recommendations
Powerful Upsell & Cross-Sell AI Product Recommendations App
Rating
4.8
feedback
52
chart
#12,112
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
4%
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Less than a month
12%
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Less than a year
38%
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More than a year
44%
Reviews Summary
The reviews for the Frankie app on Shopify are overwhelmingly positive, with users praising its effectiveness in increasing sales, ease of installation, and exceptional customer support. Many users highlighted the personalized recommendations provided by the app and the seamless integration with their store themes. The support team, especially individuals like Tom and Bunty, received high praise for their responsiveness and helpfulness in setting up the app and addressing any issues. Users also mentioned the significant improvement in conversion rates and ROI after using Frankie, with some noting that it outperformed other recommendation apps they had tried. However, there was one negative review mentioning dissatisfaction with the pricing structure.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 3, 2022
Wouldn't work, was stuck on loading data for two days. Reached out to support and got no review. Very disappointing because it looked like it was going to be a great app.
We have received your support request today and are reviewing. We'd work to resolve your issue. It could be a hiccup with the installation process. We have sent you an email and will ask for more information. Hopefully after we fix the issue, you'll get a better experience and the value of the app!
Nov. 12, 2021
Wow, we can already see great results in the first few days of using Frankie. Thank you to Tom who set us up and got everything personalised to our brand, this has been effortless for us and is paying off already. Great app!
We love supporting merchants like you! Thanks for the positive review!
Oct. 20, 2021
I really love this app because it makes sales. Got to say, can't believe just how seamlessely the install process was. No one can tell I'm using personalized recommendations in my native theme. Plus, their support tem is brilliant!
June 21, 2021
Terrific up-sell solution for our small store. Frankie automagically makes relevant selections that result in those precious extra sales - great ROI on the monthly investment. Setup almost seems too easy and support is excellent - Tom is a helpful and friendly guy!
March 15, 2021
We switched from a different app to Frankie and I couldn't be happier. The support team are phenomenal! They helped customise and set up the integration in no time at all and within a week of integrating with Frankie the sales from the app are pretty astounding! Highly, highly recommend.
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