FrankieAI Recommendations for Shopify

FrankieAI Recommendations

Powerful Upsell & Cross-Sell AI Product Recommendations App

Rating

4.8

feedback

53

Reviews

chart

#11,989

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    11%
  • Less than a year
    42%
  • More than a year
    42%

Reviews Summary

The reviews for the Frankie app are overwhelmingly positive, with users praising its effectiveness in increasing sales and providing personalized recommendations. Many users highlighted the exceptional customer service, mentioning specific team members like Tom and Bunty who were quick to respond and helpful in setting up the app. Users appreciated the seamless installation process and the app's ability to integrate well with their store themes. The AI-driven product recommendations were a standout feature, with users reporting significant improvements in conversion rates and ROI. Overall, Frankie was described as a must-have app for ecommerce businesses looking to boost sales and enhance the customer experience.

Highlights

Positive customer service and support, seamless installation process, effective AI-driven product recommendations
Increased sales and conversion rates, positive ROI, personalized recommendations
Seamless integration with store themes, user-friendly dashboard, great for all size businesses

Rating Breakdown

  • 5
    94% (50 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 3, 2022

Wouldn't work, was stuck on loading data for two days. Reached out to support and got no review. Very disappointing because it looked like it was going to be a great app.

Using app

About 20 hours

Total reviews

8

Average rating

4.0

Developer Reply

We have received your support request today and are reviewing. We'd work to resolve your issue. It could be a hiccup with the installation process. We have sent you an email and will ask for more information. Hopefully after we fix the issue, you'll get a better experience and the value of the app!

5 / 5 Share

Nov. 12, 2021

Wow, we can already see great results in the first few days of using Frankie. Thank you to Tom who set us up and got everything personalised to our brand, this has been effortless for us and is paying off already. Great app!

Using app

Over 1 year

Total reviews

20

Average rating

5.0

Developer Reply

We love supporting merchants like you! Thanks for the positive review!

5 / 5 Share

Oct. 20, 2021

I really love this app because it makes sales. Got to say, can't believe just how seamlessely the install process was. No one can tell I'm using personalized recommendations in my native theme. Plus, their support tem is brilliant!

Store

tide0

Using app

About 1 month

Total reviews

9

Average rating

4.8

5 / 5 Share

June 21, 2021

Terrific up-sell solution for our small store. Frankie automagically makes relevant selections that result in those precious extra sales - great ROI on the monthly investment. Setup almost seems too easy and support is excellent - Tom is a helpful and friendly guy!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2021

We switched from a different app to Frankie and I couldn't be happier. The support team are phenomenal! They helped customise and set up the integration in no time at all and within a week of integrating with Frankie the sales from the app are pretty astounding! Highly, highly recommend.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

All reviews

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