FrankieAI Recommendations
Powerful Upsell & Cross-Sell AI Product Recommendations App
Rating
5.0
feedback
31
chart
#13,041
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
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Less than a day
6%
-
Less than a month
26%
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Less than a year
65%
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More than a year
0%
Reviews Summary
The reviews for the Frankie app on Shopify are overwhelmingly positive, with users praising its effectiveness in increasing sales and the exceptional customer support provided by the team, particularly mentioning individuals like Tom and Bunty. Users appreciate the seamless installation process, personalized recommendations, and the app's ability to integrate well with their store themes. Many users have highlighted the quick response times and helpfulness of the support team, as well as the significant boost in conversion rates and ROI after using Frankie. However, there was one negative review mentioning issues with the app not working and lack of support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 12, 2021
Wow, we can already see great results in the first few days of using Frankie. Thank you to Tom who set us up and got everything personalised to our brand, this has been effortless for us and is paying off already. Great app!
We love supporting merchants like you! Thanks for the positive review!
June 21, 2021
Terrific up-sell solution for our small store. Frankie automagically makes relevant selections that result in those precious extra sales - great ROI on the monthly investment. Setup almost seems too easy and support is excellent - Tom is a helpful and friendly guy!
March 15, 2021
We switched from a different app to Frankie and I couldn't be happier. The support team are phenomenal! They helped customise and set up the integration in no time at all and within a week of integrating with Frankie the sales from the app are pretty astounding! Highly, highly recommend.
Nov. 4, 2020
App seems to be working well. The best part is their customer service (I've had the pleasure of dealing with Bunty) and he is always quick to respond to messages and emails and is very helpful. Thanks!
Sept. 24, 2020
Just installed. So far so good. Widgets looks great, and the team behind the app even did a manual job so the widget would integrate in the theme/design. Best and fastest support I have experienced on any shopify apps!
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