FrankieAI Recommendations
Powerful Upsell & Cross-Sell AI Product Recommendations App
Rating
4.8
feedback
53
chart
#11,842
All reviews
Rating Breakdown
Review RSS Feed
May 4, 2020
10 out of 10 for service and support, highly recommend. Good recommendations. They walk you through the set up an answer emails super fast.
Thank you for taking the time to post a review. We think you are doing some really good things. Keep up the excellent work!
April 30, 2020
Frankie has provided measurable results that other recommendation apps we tried did not. Their analytics are more in depth. The team is extremely helpful and responsive. I'm very happy with Frankie and excited to see how the product develops even further.
Thanks for the positive review. We work hard to provide measurable results. We really appreciate you sharing your experience.
April 29, 2020
This app has been great for increasing our online sales on our website. The team were really helpful in setting it up and answering all our questions. Then they went through how it worked and how to do tweaks. Weekly we get an email of the increase in sales from using the ap and it's amazing, a massive increase. I would highly recommend. THANKS TEAM :-)
Thank you for the review. Our team love hearing how we are genuinely helping merchants do better. Keep up the great work!
April 19, 2020
this is the second store were we apply this! its the 1st time an APP that works PERFECT OUT OF THE BOX! and yet developer dont yet come edit theme to the most perfect way, iam ansious to see after developer touch the theme ahah :) super!
Thanks for taking the time to post a review. We really appreciate it. Yes, we have invested a lot of effort into making Frankie work right from installation. We want you to have the best possible experience right from the start. So happy that you are pleased!
April 19, 2020
1st time an APP that works PERFECT OUT OF THE BOX! and yet developer dont yet come edit theme to the most perfect way, iam ansious to see after developer touch the theme ahah :) super!
Our developers who have worked so hard to make Frankie the best recommendation app are so pleased to receive your review. Thank you!
April 6, 2020
They made a quick update to seamlessly work with wholesale gorilla in under 30 min. Amazing service!
Our support team loves turning around our customers' requests quickly. We understand and appreciate the importance of your business. We'll always do our best for you. Thanks for taking the time to post a review.
April 4, 2020
If I could give this app 20 stars, I would. Let me start off by saying that Bunty is amazing. I downloaded this app and within 3 hours I had a personalized email from Bunty welcoming me. Bunty was very good at explaining the app and how things would roll out. Bunty also noticed a tech glitch (that had nothing to do with the Frankie app) and suggested I have it looked at. I told him that I was aware and was waiting to hear back from support. Bunty then OFFERED.....OFFERED to take a look at it and fix it if he could. What can I say, going above and beyond isnt even enough to describe how helpful the people who run this app are. They'll support you any way that they can, even if its not a part of their app. Im sticking with this app. They want their users to make money, and will support them any way that they can Thank you Bunty! (BTW, I still have not heard back from the app owners of the tech glitch.) Thants ok, Bunty to the rescue! Personalized app----Personalized Service.. Win Win!
We love helping our customers and love it, even more, when they take time to post a review. Thanks for taking the time to share your experience. All the very best.
March 30, 2020
fast support. awesome service. I can recommend it. It is far better than any other app I tried so far that shows personalized recommandations.
It's a pleasure providing you and your team support. Thanks for the review and the great feedback. Happy selling!
March 26, 2020
This is a great app, loads of customizations available, bust most importantly it works. Upsell and top picks have an excellent conversion rate - better than previous recommendation apps I have used. The AI knows...
Great to hear how well Frankie is working for your store. We really appreciate you taking the time to post a review. Our team are really motivated to help merchants like you. All the best.
March 25, 2020
Works very well, speed is very good and it syncs with all my apps even email marketing! Love this app
Thanks for taking the time to post a review - we really appreciate it. It's great to hear that Frankie is working so well for you. We look forward to continuing to support you as a customer.
Feb. 24, 2020
This app has seen an 18% increase in sales from our last recommended app. The support has been amazing and have gone The extra mile for us. Get this app and you should see a very nice ROI.
Thanks for the great review and sharing the increase in sales from Frankie. We totally believe in validating results with Ab tests to show the uplift in results from Frankie. Keep up the great work!
Feb. 20, 2020
Frankie has been a huge help to grow our online business. We are really impressed & the team were extremely supportive in setting up & providing ongoing support.
Big shout out to the team at RPM. Thanks for taking the time to post a review. Love ya work!
Feb. 20, 2020
This is a really solid recommendations app. It has performed consistently well with a great conversion rate. The support that we have received from the team at Frankie has been top drawer, and any help I have needed has been provided almost immediately. I have found this app to have a far superior conversion rate to the previous recommendations app I used. Keep up the good work!
We really appreciate the positive feedback from you, and all our merchants. Thanks for taking the time to post a review.
Feb. 20, 2020
The Frankie App is a no-brainer for anyone that wants to sell more. Easy to install and set up and there is great help on hand from the team if you want it. It creates a nice looking image gallery for your store that simply makes customer conversions increase. No downside. Strongly Recommend.
Great to hear that Frankie is helping your store do better. Thanks for taking the time to post a review.
Feb. 18, 2020
STUPID APP YOU HAVE TO PAY 10$ AND 1.5 % AFTER THE FREE TRIAL BUNCH OF THIEVES DON'T EVEN THINK ABOUT GETTING THIS APP this is the truth !!
Pricing for the Frankie app is widely published and available to you, and all merchants prior to app installation. We note that you un-installed just 30 minutes after app install, before starting the 15-day free trial and before contacting support. Frankie comes with a guarantee to increase your sales, but yes, like most real businesses, we do have a fee for our services. We wish you all the best.
Sept. 2, 2020
I was looking for a new recommendation app for my store and Frankie ticked all the boxes. I decided to give it a shot and was gladly surprised with the prompt and professional support as well as how intuitive the app dashboard is. I can highly recommend this app!
Hi JP, thanks for sharing your own personal recommendation of Frankie and for posting the positive review! We love the fact that you're making use of our Klaviyo-Frankie integration. Great to be supporting your business.
Jan. 23, 2020
Frankie has been a fabulous addition to our online store. It offers a greater level of service and thoughtfulness for the customer helping them staying longer on our site and assisting them in making better purchases. This has resulted in less returns and bigger basket sizes! An exciting opportunity to make our digital experience a little bit more like our customer facing experience which is important to our brand.
We love the fact that we get to support such iconic brands and businesses like WORLD. Great to have you as a customer and looking forward to doing everything we can, to ensure you meet all your Ecommerce goals for 2020!
Dec. 19, 2019
The Frankie team are sooo helpful and hands on. They really understand what drives people to buy - would thoroughly recommend.
Thanks for the lovely review. Let us know if you have any more questions or if we can help in any way.
Nov. 18, 2019
We have a huge catalog of over 1000 products, Frankie really helps us put the right product in front of the right customer. Definitely an uplift in sales after installation.
Thanks for taking the time to post a review. It's supoer motivating for the team here to hear how Frankie handles your larger number of SKUs to improve your shoppers' experience.
Oct. 22, 2019
We have used Frankie app for five months and achieved a 5.2% conversion rate when using the app. The team are super helpful and supportive with getting setup and providing ongoing advice regarding the app. I recommend this app to anyone trying to improve their conversion rate.