All reviews

Rating Breakdown

  • 5
    94% (50 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)
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5 / 5 Share

Sept. 17, 2019

I tried several up-sell apps, and keep Frankie only. It looks good, easy to implement, and make me sell more from day 1. Every online store need an AI salesman inside, give Frankie a shot.

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 15, 2019

I run 2 shopify stores and find Frankie fantastic! The reporting is really easy to understand and the online support has been great when i have run into any issues. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2019

A fantastic app, with great support. Our customers appreciate the personalized recommendations and we have noticed an increase in conversion rates since using Frankie.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2019

We have tried a number of recommendation apps, and Frankie has so far surpassed our expectations (and the performance of all others). They have created a superb app, with a fantastic weekly email update and an ultra-responsive support team, I highly recommend utilising them as part of your website sales platform.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2019

The support I have received from Frankie has been 5 star and Bunty who has inserted and customized the app has been brilliant, I couldn't recommend them enough. Thank you guys

Using app

4 months

Total reviews

20

Average rating

5.0

Developer Reply

Thanks for the positive 5-star review. Bunty and the support team were thrilled to receive it.

5 / 5 Share

Aug. 15, 2019

This app is amazing!!! It does exactly what it says, it's very reasonably priced for what you get in return and the service is amazing. I had a few changes I needed with the placement of some of the products and the developer jumped on it right away and helped with everything !!! I literally did not need to lift a finger!!! VERY VERY IMPRESSED with the help I received.

Using app

14 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 13, 2019

We have added Frankie to our updated site and are seeing great results! The support provided is fantastic and efficient - Very happy!

Using app

Almost 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

July 19, 2019

Working with the Frankie team has been 100% awesome. The Frankie App magically recommends products to our customers that appeal to them. It has increased our online sales and improved our customers online experience. Its like having a friendly sales assistant for your online shop. Get on it!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased to hear that personalization is working well for your shoppers. Thank you.

5 / 5 Share

June 30, 2019

Have been using this app for a month and it has definitely produced a good volume of sales. The after-sales service is the best I have experienced and this little company are very keen to help you grow.

Using app

Over 4 years

Total reviews

6

Average rating

5.0

Developer Reply

We're very happy to hear that Frankie is driving sales for your store. Thank you.

5 / 5 Share

June 27, 2019

We've found great results with Frankie. Really happy with the app! The personalised recommendations have been really great for our customers.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Very happy to be helping your customers find what they're looking for with Frankie's personalized recommendations. Thanks for taking the time to post a review.

5 / 5 Share

June 23, 2019

We use Frankie to offer personalisation on our web platform. The conversion rate is excellent based on her recommendations to our customers. We appreciate the personal and responsive support from the Frankie team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased to hear that your customers are loving Frankie's personalized recommendations and that you're enjoying excellent conversion rates. Thanks for taking the time to leave a review.

5 / 5 Share

June 19, 2019

We have used Frankie for about 6 months and found it to be a user friendly product for both us and the customer. Tom and his team have worked closely to determine where we want to head in the online market and we are heading in the right direction.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Meelee for the positive review. Great to hear that you and your customers are finding Frankie friendly and easy to use. Thanks for taking the time to leave a review.

5 / 5 Share

June 18, 2019

We have been using this app and noticed a considerable influx in web sales immediately. Amazing customer support and a great way to bring extra excitement to the site. We like Frankie - would definitely recommend it to all size businesses - especially if you want to grow your business to the next level. KNUEFERMANN - tk store

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

GREAT news on the sales front! We're so pleased to be able to help such lovely customers as you, succeed online. Thanks for posting the feedback.