Fraud Judge Fraud Prevention for Shopify

Fraud Judge Fraud Prevention

Stop fraud, ID & Address verification, Chargeback protection

Rating

5.0

feedback

7

Reviews

chart

#2,948

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    57%
  • Less than a year
    14%
  • More than a year
    0%

Reviews Summary

FraudJudge is highly praised for its advanced fraud detection capabilities and effective support team. Users appreciate the app's ability to reduce fraud issues, improve order processing, and provide peace of mind regarding high-risk transactions. The customizable rules, black/whitelist feature, real-time checks, and ID/address verification tools are highlighted as key strengths. While some users mention a learning curve for setting up custom rules and initial glitches, the responsive support team quickly resolves any issues, making the app user-friendly and valuable for enhancing store security and profitability.

Highlights

Advanced fraud detection capabilities and fraud prevention
Effective support team and customer service
Customizable rules and black/whitelist feature
Real-time checks and ID/address verification tools
User-friendly interface and peace of mind regarding high-risk transactions

Rating Breakdown

  • 5
    57% (4 ratings)
  • 4
    14% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (5)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 28, 2024

FraudJudge is an excellent tool for preventing fraud. The black/whitelist feature and real-time checks have made a noticeable difference in my store’s security and profitability. Highly recommended!

Using app

17 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 6, 2024

I highly recommend app. Really easy setup, affordable, great customer service and I can now ship orders I would have previously declined.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. We are here to support you and look forward to working together to help grow your business.

4 / 5 Share

July 3, 2024

We have been using this app for a while, and it works well. We have identified some areas for improvement and shared them with the support team. They agreed that additional functionality would be beneficial and promised to implement it in their upcoming release. Given their responsiveness and the app's performance, we recommend it!

Using app

4 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your positive review and suggestions. We're glad our app works well for you. Customer feedback is crucial for improving our functionality. We're working on enhancements for upcoming releases and are always open to your suggestions to serve you better.

5 / 5 Share

July 2, 2024

Love this app! Very easy to install. We had many orders that require manual review and it handles them for us. It worked by pushing the buyer to keep trying to purchase until they passed the verification. Highly recommend it!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

It's great to hear that our app has made your processes more effective. Your recommendation means a lot to us!

5 / 5 Share

April 1, 2023

We have had this app for a few months and have only used it once, which is a good thing. App seems to work fine and it's nice to have it just in case we need to go to extra lengths to verify someone's order.

Using app

4 months

Total reviews

43

Average rating

4.3

All reviews

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