Fraud Judge Fraud Prevention
Stop fraud, ID & Address verification, Chargeback protection
Rating
4.6
feedback
27
chart
#2,611
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
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Less than a day
4%
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Less than a month
85%
-
Less than a year
4%
-
More than a year
0%
Reviews Summary
FraudJudge is highly praised for its advanced fraud detection capabilities and exceptional customer support. Users appreciate the app's ability to reduce fraud issues, improve order processing, and provide peace of mind regarding high-risk transactions. The customizable rules, black/whitelist feature, real-time checks, and ID/address verification tools are highlighted as effective in minimizing fraudulent transactions and enhancing store security. The support team is commended for being quick, knowledgeable, and helpful in assisting with setup and usage questions. However, some users mention a learning curve for setting up custom rules and experiencing initial glitches that were promptly resolved by the support team. Overall, FraudJudge is recommended for its reliability, ease of use, and significant impact on preventing fraudulent activities.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 9, 2024
I appreciate the advanced fraud detection capabilities of Fraud Judge, but the learning curve for setting up the custom rules took a bit longer than expected. Once I got the hang of it, though, everything started running smoothly. Great tool overall!
Oct. 10, 2024
Great app with fantastic support—FraudJudge has significantly reduced my fraud issues. Highly recommended!
Oct. 9, 2024
Using FraudJudge has been a positive experience overall. Their customer support is exceptional—quick, knowledgeable, and always willing to help with any setup or usage questions.
Oct. 9, 2024
The support team at FraudJudge is superb. They’re quick to assist and provide clear guidance on using the app’s features. Their help has been crucial in managing fraud effectively. Highly recommend!
Oct. 1, 2024
As an online retailer selling all my products on Shopify, safeguarding my business against fraudulent orders is a top priority. Since I started using Fraud Judge, I’ve had peace of mind knowing my store is protected from high-risk transactions.
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