Fraud Falcon ‑ Fraud Rules for Shopify

Fraud Falcon ‑ Fraud Rules

Custom fraud rules to block risky orders & prevent chargebacks

Rating

5.0

feedback

8

Reviews

chart

#14,445

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    12%
  • Less than a month
    38%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

Fraud Falcon is highly praised by users for its effectiveness in fraud prevention and the exceptional support provided by their team. Customers appreciate the ease of use of the app and the quick response from the support team. The app is commended for its ability to catch suspicious orders and prevent chargebacks, ultimately saving merchants money. Users also highlight the seamless migration process and the receptiveness of the customer service team to new ideas.

Highlights

Effectiveness in fraud prevention and chargeback prevention
Exceptional support team
Ease of use and quick response from support
Seamless migration process
Receptiveness to new ideas

Rating Breakdown

  • 5
    100% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 75% (6)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 8, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Fraud Falcon has been a strong addition to our fraud prevention stack. What really sets them apart is their support team - they are extremely accommodating, responsive, and quick to resolve any issues that come up.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much, we really appreciate you as a customer! 😊 Providing great support is one of our main goals, so hearing this means a lot. Let us know if you ever need anything, we're here for you!

5 / 5 Share

May 12, 2025

the app is very easy to use and there support team is always ready to help!

Using app

4 months

Total reviews

4

Average rating

4.8

Developer Reply

Thanks so much for the kind words! 😊 We work hard to keep things simple and to be there when you need us, glad it shows!

5 / 5 Share

March 3, 2025

Great app, very effective. Customer service is receptive to new ideas. We got this app to stop Amazon Resellers and it's been working very wel.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much! 😊 Love hearing it's working well against Amazon resellers, that's a clever use case. And we always appreciate feature ideas, so keep them coming!

5 / 5 Share

Feb. 3, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 stars! 😊 Let us know if you ever need anything, we're here to help!

All reviews

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