Dr Free Gift, BOGO Buy X Get Y
Award free gifts with purchase automatically or by choice
Rating
4.9
feedback
93
chart
#1,589
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
19%
-
Less than a month
43%
-
Less than a year
27%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its ease of use, prompt customer support, and effectiveness in increasing sales through free gift promotions. Many users highlighted the quick responses from the support team and the helpfulness of the customer service in resolving any issues. The app is commended for being user-friendly, affordable, and for providing a seamless experience in setting up and managing free gift promotions. However, there were a few mentions of more advanced features that some users were expecting but did not find in the app. Some users also expressed concerns about the app creating duplicate products for free gifts and the inability to limit free gifts to one per customer.
Highlights
Review RSS Feed
All reviews
Jan. 23, 2026
There's a glitch in it. All pages are auto-reloading. Didn't get a reply from support
Since your original message in our support chat (before your review was posted), we have made many attempts to reach you. We’ve sent multiple emails to both addresses listed on your account from different support inboxes, but unfortunately we have not received any reply. We also attempted to contact you through your shop’s support chat and email. Those channels appear to be fully automated using AI, and we were unable to reach a human representative. Our intention is to understand exactly what you’re experiencing so we can investigate properly. At this time, we’re not seeing similar behavior on our test shops, and we haven’t received reports of this issue from other shop owners. If you’re willing, please contact us directly at [email protected] so we can review your case and help identify the root cause.
Jan. 16, 2026
Support is very speedy and the app has lots of great features!
Thank you for sharing your review! We were happy to help and please don't hesitate to reach out in the future.
Nov. 6, 2025
It does all I want it to, and the customer service and tech support have been great. When I had an issue, I reached out and within 12 hours the issue was fixed, and I was given a clear explanation as to why it went wrong in the first place. Top notch!
Thank you for sharing your wonderful review! We're always happy to help and we look forward to working with you in the future.
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