Rating

4.7

feedback

106

Reviews

chart

#810

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    29%
  • Less than a year
    46%
  • More than a year
    12%

Reviews Summary

The Dr Free Gift app has received overwhelmingly positive reviews from ecommerce merchants. Users praise its ease of use, effectiveness in increasing sales, and excellent customer support. Many appreciate the quick setup process and the ability to offer free gifts to customers based on specific conditions. The app's features like auto-loading free gifts, customizable designs, and progress bars for goals have been highlighted as beneficial for driving conversions. However, there are a few negative reviews mentioning issues with billing, bugs, and occasional difficulties with customization. Overall, the app seems to be a valuable tool for e-commerce businesses looking to implement free gift promotions and boost customer engagement.

Highlights

Ease of use, effectiveness in increasing sales, excellent customer support
Quick setup process, auto-loading free gifts, customizable designs
Progress bars for goals, issues with billing, bugs, customization challenges

Rating Breakdown

  • 5
    92% (98 ratings)
  • 4
    3% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Dec. 9, 2024

I am so far happy with how the app works. However, I have expected a bit more advanced features, and perhaps I should have checked before signing up for a subscription. 1. I don't like the fact that the app is creating a new product for the free gift instead of using the product that I already created in my shop. That means that I have this product 'twice', as an identical copy. If you plan to give out a lot of gifts, and you are on a Shopify plan with set amount of product, this could mean that you'll reach the maximum allowed products in your plan pretty quickly. 2. The app doesn't allow a setting that each customer receives a gift in his cart only once. This means - and in my eyes looks a bit unprofessional for a shop - that customers who are eligible for a free gift, might see this gift several times in their cart, when they come back for future purchases and the gift is still active but has already been 'given' to them before. This doesn't make sense especially in my case, selling digital products, where a download is only needed once. I have forwarded my feedback to the app owner and developers and hope, they are able to improve the app to make the gifting a bit more reasonable for the shop owner and more professional looking at the checkout for returning customers. All in all it seems to be a good app though, just not quite what I would have loved to see.

Using app

--

Total reviews

4

Average rating

2.5

Developer Reply

Thank you for sharing your feedback! While we may not be able to address the first request you mentioned, we’ve already conducted some research on the second one. Although it’s not currently in development, we’ll be sure to notify you as soon as it’s released.

5 / 5 Share

Nov. 6, 2024

The Dr Free Gift is a great app. It is very easy to use and, more importantly, it increases sales! When we offer a free gift if a customer spends a certain amount we always show increased revenue. Customers want the free gifts and will spend extra to get them. This app is a must-have if you are in e-commerce. B. Fuller

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your amazing review! We're happy that the app is working well on your shop, and please don't hesitate to reach out in the future.

5 / 5 Share

Nov. 5, 2024

Great app! Very easy to use. I had the app up and running with gifts within 20 minutes of installation.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review and please don't hesitate to reach out if you run into any issues!

5 / 5 Share

Nov. 3, 2024

So far a great solution for us!

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for sharing your review! We're looking forward to supporting your shop.

5 / 5 Share

Oct. 22, 2024

Very simple to use but very effective APP with great informational displays. Plus Excellent and very responsive Customer Service!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for supporting our app with your review! We hope that the app will continue to drive value for your customers and we look forward to working with you in the future.

All reviews

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